Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lennox Izukanne

London

Summary

I am a dedicated and experienced gym manager in both commercial and residential gym and spa facilities. With over 10+ years’ experience in the fitness industry. As a sport an exercise science graduate. A good deal of practical experience as a personal trainer, group exercise instructor and group exercise leader. Displayed a great sense of customer service by improving the engagement between staff and members and overall member experience which increased the clubs overall rating. A proven leader and well-established communicator demonstrated by maintaining great relationships with staff to keep the staff turnover low and overall member feedback positive.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Gym and spa manager, personal trainer

Motive8 Ltd
06.2022 - Current
  • Being the head of a residential facility that has 3000+ residents spread over 6 high rise buildings
  • Motivating and managing 4 gym and spa duty managers as well as 1 assistant manager
  • Managing and balancing the annual budget of over £140,000
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Led spa tours for new members to familiarize guests with services provided.
  • Evaluating the budget the budget weekly to maintain cost control, cash flow management and revenue generation.
  • Leading impactful marketing projects to provide the residents with that extra bit of customer service.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Recorded product sales into spa's weekly income report.
  • Maintaining a great relationship with the building management company and building developers and having weekly meetings
  • Facility operations management i.e Health and Safety Regulations and Facilities Optimization
  • Reporting and analysis i.e Sending weekly and monthly reports to the building management company for example forecast reports and visitor reports
  • Organizing and promoting special events monthly events I.e National Fitness Day and Christmas.

Assistant Gym Manager/General Manager

PureGym
08.2019 - 05.2022
  • Working together with the general manager to supervise over 5000 members at a flagship site that has a turnover of over £2m
  • Supervise and lead 4 full time gym instructors and 19 rent paying personal trainers that contribute to £22,800 monthly
  • Running of the facility in the absence of the general manager
  • Main problem solver for all guests and members feedback and complaints
  • Work closely with the general manager to achieve targets and aims as well as assisting in identifying ideas to take the site to the next level
  • To help maintain a clean, safe and hospitable environment for the enjoyment and welfare of guests and members, in agreement with the company’s health and safety legislations
  • Monthly assessment of the account documents and budget to identify where funds can be saved and used to invest in something new
  • Develop, train and check-in with the gym instructors and personal trainers to help them achieve their goals and targets to be the best they can be at their job roles
  • Carrying out daily checks of health and safety, cleanliness and stock restraints are carried out in all areas of the facility
  • Leading by the front by carrying out several classes and extra services that are provided to the guests/members.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrolments.
  • Set and managed employee work schedules for coverage in assigned areas.
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
  • Interviewed and hired gym staff for various roles.
  • Reviewed stock counts and ordered items to control inventory.
  • Generated leads through sales promotions and word-of-mouth.
  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers.

Education

Sport and Exercise Science BSc (Hons) -

Middlesex University

DD2 Distinction stars - undefined

Havering Sixth Form College

7- GCSE'S grades A-C -

Eastlea Community School

Skills

  • Budget Management
  • Sales Driven
  • Team Leadership
  • Training and Development
  • Client Experience
  • Facilities Management
  • Staff Management
  • Leading impactful marketing projects
  • Microsoft sources
  • System Improvement
  • Performance Evaluations
  • Client service management

Certification

  • Jack Petchey Award 2013
  • REPS Level 2 Certificate in Fitness Instructing
  • REPS Level 3 Certificate in Fitness Instructing
  • REPS Level 2 Certificate in Personal Training (Gym)
  • REPS Level 3 Certificate in Personal Training (Gym)
  • FAA Level 2 Award in Emergency First Aid at Work (QCF)
  • QA Level 2 Award in Emergency First Aid at Work (QCF)
  • Pool Plant Operator
  • STA Level 2 Pool Responder
  • Level 3 award in pool plant Operations
  • Sports and Exercise Science BSc (Hons) Upper Second-Class Honours 2:1

Languages

English
Native language
Spanish
Upper intermediate
B2
Dutch
Advanced
C1

Timeline

Gym and spa manager, personal trainer

Motive8 Ltd
06.2022 - Current

Assistant Gym Manager/General Manager

PureGym
08.2019 - 05.2022

DD2 Distinction stars - undefined

Havering Sixth Form College

Sport and Exercise Science BSc (Hons) -

Middlesex University

7- GCSE'S grades A-C -

Eastlea Community School

Similar Profiles

CREATE PROFILE
Lennox Izukanne