Lennon McEnroe
Glasgow
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Hospitality Worker
Bing Soul
04.2021 - 10.2024
- Greeted customers warmly and assisted when needed
- Monitored inventory levels and restocked items as needed for customers
- Trained and supervised work of other employees
- Headed the kitchen and the employees I work with
- Maintaining the cleanliness of food preparation areas to a Health and Safety standards
- Dealt with customer complaints regarding various areas of service
- Work and occasionally head a team of colleagues to ensure an adequate
- Communicated with customers to promptly resolve complaints and address inquiries.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education
Master of Arts (M.A.) - Politics
University of Glasgow
Hyndland Secondary School - undefined
Hyndland Secondary School
Skills
Organisation and time management
Excellent Communication both Written and Verbal
Teamwork and Collaboration
Interpersonal Communication
Microsoft Office
Conflict Resolution
Dependable and Responsible
Cultural Awareness
Customer service
Time management abilities
Payment processing
Personal Information
Nationality: British
Awards
Saltire Award
Certification
TEFL Graduate
Timeline
Hospitality Worker
Bing Soul
04.2021 - 10.2024
Hyndland Secondary School - undefined
Hyndland Secondary School
Master of Arts (M.A.) - Politics
University of Glasgow
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