Lennon James Wilkinson
Shotton Colliery,Durham
Summary
Reliable Bar assistant whom is very trustworthy. Offers excellent communication and good judgment to effectively meet team needs. Enjoys challenges and learning new skills and knowledge.
Overview
38
38
years of post-secondary education
Work history
Bar Assistant
Shotton Comrades Club
Shotton Colliery, Durham
2023.09 - Current
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Replenishment of stock to maintain organised, tidy bar space.
- Delivered excellent customer experiences by maintaining consistent, attentive and timely customer service.
- Maintained clean, hygienic bar environments.
- Adhered to health and safety and security policies.
- Replenished bar and fridges with snacks, ice and drinks.
- Collected cash payments, processing and providing correct change and cashing up cash register as the end of each shift.
- Cleared counters and disposed of waste and broken glass.
- Managed customer complaints, providing prompt and impactful resolutions to maintain high customer satisfaction levels.
- Inspected customer identification to verify age against legal standards.
- Rotated stock, paying attention to use-by dates.
- Completed customer orders with speed and accuracy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
GCSEs - Combined Science
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - English Litrature
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - English Language
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - History
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - Media
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - Mathematics
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - Computer Science
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
GCSEs - Creative Media
The Academy at Shotton Hall
Peterlee 2018.09 - 2023.06
A-Levels - Criminology
Hartlepool Sixth form
Hartlepool 2023.09 -
A-Levels - Sociology
Hartlepool Sixth Form
Hartlepool 2023.09 -
A-Levels - Media
Hartlepool Sixth Form
Hartlepool 2023.09 -
Skills
- Cleaning
- Stock replenishment
- Cash handling
- Positive attitude
- Organised and reliable
- Complaint management
- Customer service
- Communication skills
- Time management
- Customer-focused
Affiliations
- In my spare time I enjoy supporting my local football team, playing pool and spending time with my friends and family.
References
References available upon request.
Timeline
Bar Assistant
Shotton Comrades Club
2023.09 - Current
A-Levels - Criminology
Hartlepool Sixth form
2023.09 -
A-Levels - Sociology
Hartlepool Sixth Form
2023.09 -
A-Levels - Media
Hartlepool Sixth Form
2023.09 -
GCSEs - Combined Science
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - English Litrature
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - English Language
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - History
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - Media
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - Mathematics
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - Computer Science
The Academy at Shotton Hall
2018.09 - 2023.06
GCSEs - Creative Media
The Academy at Shotton Hall
2018.09 - 2023.06