Lennon Wood
Wigston,Leicestershire
Summary
I am a driven, compassionate, and adaptable veterinary nursing professional-in-training with hands-on experience across diverse clinical environments, including busy charity hospitals, first-opinion practices, and academic settings. I bring a strong work ethic , evident in my ability to balance demanding shift patterns, solo night work, and emotionally intense client communication with academic achievement.
Overview
4
4
years of professional experience
Work history
Student/Course Representative
The Royal Veterinary College
London, Greater London
2023.09 - 2025.01
- Represented the university as a University & Course Representative , acting as a key point of contact for prospective students and their families.
- Delivered campus tours , led Q&A sessions and created social-media content providing clear and engaging information about the university and course structure.
- Responded to queries from students and parents , offering tailored, honest advice to support decision-making.
- Completed Safeguarding and Communication training , ensuring professional and responsible interaction with a wide range of audiences.
- Developed strong public speaking, interpersonal, and organisational skills through regular engagement in student recruitment events.
Continental Patient Care Assistant
PDSA
Braunstone, Leicestershire
2022.09 - 2023.09
- Worked in a fast-paced, charity veterinary hospital environment, delivering compassionate care to a high caseload of patients.
- Demonstrated independence and responsibility by working night shifts solo, managing tasks efficiently without direct supervision.
- Took charge of the dispensary , ensuring accurate preparation and dispensing of medications in line with protocols.
- Delivered sensitive and empathetic communication , including supporting clients through difficult situations such as euthanasia.
- Interacted confidently with diverse and differently-abled clients , adapting communication styles to suit individual needs.
- Performed hospital-level cleaning and sterilisation , maintaining strict hygiene standards to prevent infection and cross-contamination.
- Assisted in the care of critically ill patients , providing close monitoring and responding to urgent needs under pressure.
- Adapted to a varied shift pattern , demonstrating a high level of flexibility, resilience, and time management .
Animal Nursing Auxiliary
Kings Veterinary Centre
Melton Mowbray, Leicestershire
2021.07 - 2022.09
- Worked as a Veterinary Care Assistant in a steady first-opinion practice, supporting both clinical and administrative functions.
- Provided high-quality reception and administrative support , including booking appointments, managing records, and liaising with clients.
- Maintained clear and professional client communication , ensuring a positive and supportive experience throughout each visit.
- Performed phlebotomy procedures , contributing to efficient diagnostic workflows.
- Assisted with safe and effective patient handling , ensuring comfort and minimising stress during clinical procedures.
- Monitored and accurately recorded patient behaviour and disposition , particularly during post-operative recovery, to support clinical decisions.
Customer Service & Till Operative
ASDA
Braunstone, Leicestershire
2020.11 - 2021.07
- Provided front-facing customer service in a high-volume retail environment, operating tills and self-service kiosks efficiently and accurately.
- Handled cash and card transactions , refunds, and queries with attention to detail and a focus on customer satisfaction.
- Maintained a welcoming and approachable presence , resolving issues and assisting customers to enhance their overall shopping experience.
- Passed Challenge 25 within first month of working.
Education
BSc (Hons) - Veterinary Nursing
The Royal Veterinary College
London 2023.09 -
Level 3 Extended Diploma - Animal Management
SMB College Group
Melton Mowbray 2019.09 - 2021.07
GCSEs -
The Lancaster Academy
Leicester, Leicestersire 2014.09 - 2019.07
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Strategic planning
- Resourcefulness
- Healthcare quality improvement
- Intensive care expertise
- Healthcare ethics understanding
- Client communication efficiency
- Phone communication
- Computer language familiarity
- Network navigation
Timeline
Student/Course Representative
The Royal Veterinary College
2023.09 - 2025.01
BSc (Hons) - Veterinary Nursing
The Royal Veterinary College
2023.09 -
Continental Patient Care Assistant
PDSA
2022.09 - 2023.09
Animal Nursing Auxiliary
Kings Veterinary Centre
2021.07 - 2022.09
Customer Service & Till Operative
ASDA
2020.11 - 2021.07
Level 3 Extended Diploma - Animal Management
SMB College Group
2019.09 - 2021.07
GCSEs -
The Lancaster Academy
2014.09 - 2019.07