Summary
Work history
Education
Skills
Affiliations
References
Timeline
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Lennon Macleod

Sidcup,Kent

Summary

Dedicated with a strong foundation in communication, customer service, and sales techniques. A team player and keen problem solver, consistently delivering time-efficient solutions. Demonstrates assertiveness, with a personable nature, ensuring a polite and friendly approach to all interactions. Committed to gathering information effectively and maintaining extensive product knowledge to enhance customer satisfaction.

Work history

Work experience Security Assistant

AEG. The 02 Greenwich
London, London
06.2024 - 07.2024
  • Provided high-level security to visitors, staff and assets by patrolling the premises and liaising with on site tenants.
  • Administered access control systems, ensuring only authorised personnel gained entry.
  • Participated actively in team meetings promoting open communication among security personnel.
  • Performed routine checks of safety equipment guaranteeing its readiness in case of emergencies.
  • Conducted regular risk assessments by way of patrol to prevent any potential hazards.
  • Provided excellent customer service at main entrance, enhancing company's image.
  • Dealt efficiently with disruptive individuals to maintain peace within the facility.
  • Applied conflict resolution skills effectively, diffusing tense situations without violence.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
  • Responded promptly to situations to maintain a secure environment.
  • Maintained composure and professionalism while screening visitors during high-volume periods.
  • Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
  • Provided friendly, courteous and efficient front of house assistance,
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.

Education

Diploma of Higher Education - Aircon and refrigeration

North Kent College
Gravesend
09.2024 -

GCSEs - Maths, Btec Sports, Business, Science

Coopers Technology School,
Chislehurst, Bromley
06.2024 - 06.2024

Skills

  • Communication excellence
  • Team player
  • Customer Service
  • Product knowledge
  • Information gathering
  • Hard-working
  • Assertiveness
  • Personable
  • Keen problem solver
  • Sales techniques
  • Polite and friendly
  • Time efficiency

Affiliations

Gaming : Teamwork, strategy, and quick thinking — all transferrable skills.

Travel : Independence, planning

PC build : Initiative, patience, dedication, commitment

Gym workouts : Commitment and goal-setting.

Family : Loyalty, Respect, communication



References

References available upon request.

Timeline

Diploma of Higher Education - Aircon and refrigeration

North Kent College
09.2024 -

Work experience Security Assistant

AEG. The 02 Greenwich
06.2024 - 07.2024

GCSEs - Maths, Btec Sports, Business, Science

Coopers Technology School,
06.2024 - 06.2024
Lennon Macleod