Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Lennie Vintila

Lennie Vintila

Carterton,West Oxfordshire

Summary

Detailed, with significant knowledge and expertise in adult social care, learning disability studies, regulations, systems, legal frameworks and operational policies.

Reliable and capable of successfully leading and managing change and risks effectively in complex and fast-moving environments.
Strategic thinker with great presentation skills, knowledgeable in social care and social impact leading and managing diverse teams through innovative projects.

Overview

27
27
years of professional experience

Work History

Quality Business Partner

Cera Care
04.2024 - Current
  • Maintain up-to-date knowledge of regulatory changes impacting quality assurance practices.
  • Organise regular review meetings to discuss quality performance metrics and set improvement goals.
  • Implement improved policies and plans to enhance operational processes.
  • Monitore compliance with regulatory requirements to mitigate risks and uphold company reputation.
  • Collaborate with cross-functional teams to develop quality standards for new system(s) product launches.
  • Conduct thorough quality audits to identify improvement opportunities.
  • Facilitate training sessions for staff on quality assurance best practices and company policies.
  • Perform thorough quality investigations, governance, identifying key development strategies and supporting idea implementation.

Quality Assurance Manager

Midshires Care Limited
West Alcester, Warwickshire
05.2020 - Current
  • Working collaboratively with leadership directors, area managers, clinical leads within southeast region
  • Shaping and influencing regulatory policy and ways of working
  • Provide professional development support to registered managers and assess services across the region to drive quality, specialism and understanding in CQC regulatory inspection framework and activity.
  • Chair quarterly governance meetings
  • Provide expert guidance, direction and strategic support to registered managers, area care managers and regional care director
  • Explore and create new ways to resolve problems with processes, systems and working instructions to improve overall efficiency
  • Develop ongoing programmes, manage a risk register, organise and oversee the internal audit function.
  • Challenge silo working, advocating and role modelling collective responsibility
  • Provide organisational leadership to operational and quality teams to ensure quality outcomes for service users and staff.

Performance and Quality Manager Supported Housing

YMCA St. Pauls
Surbiton, Kingston
07.2015 - 04.2020
  • Lead and manage diverse teams, reporting upon the overall performance and achievements of targets, goals and objectives to board members and investors.
  • Provide guidance and expert advice to the CEO and other local government stakeholders for the provision of residential care homes for people with learning disabilities.
  • Support the registered individual with professional development and inspect the settings.
  • Prepare and present regular performance reports to board members.
  • Design in-depth guidelines for the supported housing department including measurements, key performance indicators, policies and procedures
  • Conduct in-depth investigations into service impact to ensure improved outcomes for service users.
  • Conduct in-depth quality assessments into finished programmes ensuring full implementation and positive impact including disseminating positive case studies at a federation level.
  • Develop excellent working knowledge of industry trends and improvements in processes and formulate budgets and improve department revenue.
  • Establish strong working relationships across four other independent YMCA groups through a partnership approach to deliver the vision and mission and priorities.
  • Leading on a memorandum of understanding between the charity and the borough for a service

Support Worker

Keyring Living Support Networks Limited
London, London
10.2014 - 07.2015
  • Implement a new way of working with people with learning disabilities through peer support, research and empowerment.
  • Embed new knowledge on community living and social integration for people with learning disabilities.
  • Assist service users in taking ownership of financial responsibility and management of personal care.
  • Help service users develop proficiencies such as coping mechanisms, technical abilities and job skills.
  • Organise, track and document service user activities engagement, skills development and notable incidents.
  • Facilitate weekly group meetings, listening actively and offer support.
  • Advise and support the service provider with bidding and tendering projects.
  • Collaborate effectively with various health professionals and social services to empower people with learning disabilities to live independent lives.
  • Provide support with social and local community integration for people with learning disabilities

Director, Project Coordinator

Heart to Heart International Ministries
Bucharest, Romania
06.1999 - 05.2012
  • Consult and work closely with service users, the Ministry of Education and Child Protection Agency to better understand the needs and design and implement bespoke interventions to support young people leaving care to secure full social integration and independent living.
  • Keep internal and external stakeholders up to date on project’s significant milestones and results.
  • Design and launch new programmes/interventions by leading multidisciplinary teams i.e. pioneering a bespoke transition programme for young people with learning disabilities leaving long term institutional care.
  • Support over three hundred and fifty young people transition successfully from long term institutional settings into independent living.
  • Shape organisational mission and culture to motivate staff, volunteers and service users.
  • Build strong network of outside referral sources by partnering with charities, ministry of education and businesses within the local community.

Education

Master of Arts - Special and Inclusive Education

University of Roehampton
Roehampton, WND

BSC - Psychology

Bucharest University

Diploma of Higher Education - Biblical Studies and Practical Theology

University of California
Los Angeles

Skills

  • Disability Studies
  • Participatory Research
  • Deinstitutionalisation
  • Professional Responsibility
  • Excellent Communicator
  • Great Presentation Skills
  • Analytical & Activator
  • Innovator
  • Independent Living
  • Leadership
  • High Performing
  • Team collaboration & Team coordination
  • UNCRPD, Human Rights knowledge
  • Social Care awareness
  • Project development
  • Project management
  • Governance

Accomplishments

  • Author of ”From Institutional settings to community living; Enabling people with intellectual disabilities to be active citizens“
  • Successfully helped over 350 young people with learning disabilities leaving long term institutional care to live independently in community.
  • Contribute to new enabling knowledge for European member states by investigating the social and political conditions so that full and effective participation of people with disabilities in society will be achieved.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely debt recovery for a very large supported housing association.
  • Mapped an entire digital care system for a supported housing association to create a live dashboard within a federate organisational structure.
  • Created and developed policies, handbooks, training and regulatory frameworks to consistently exceed quality domiciliary care providers.

Timeline

Quality Business Partner

Cera Care
04.2024 - Current

Quality Assurance Manager

Midshires Care Limited
05.2020 - Current

Performance and Quality Manager Supported Housing

YMCA St. Pauls
07.2015 - 04.2020

Support Worker

Keyring Living Support Networks Limited
10.2014 - 07.2015

Director, Project Coordinator

Heart to Heart International Ministries
06.1999 - 05.2012

Master of Arts - Special and Inclusive Education

University of Roehampton

BSC - Psychology

Bucharest University

Diploma of Higher Education - Biblical Studies and Practical Theology

University of California

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Lennie Vintila