Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Timeline
Generic

Lenka Kuklovska

Birmingham ,West Midlands

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Organised and dependable with 15years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Enthusiastic Sales Manager with 10 years of experience. Secures team success through hard work, attention to detail and excellent organisation.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Embroidery Fashion and Embroidered workwear

self employed
Birmingham , West Midlans
02.2024 - Current
  • Improved embroidery quality by meticulous thread selection and machine settings adjustment.
  • Provided technical embroidery guidance for enhanced design outcomes.
  • Achieved intricate patterns with precise hand-embroidery techniques.
  • Created bespoke designs to meet customer specifications.
  • Skilfully matched thread colours to achieve desired visual effects on garments.
  • Oversaw stock inventory ensuring sufficient supplies at all times.
  • Handled delicate fabrics with care during the embroidery process.

Slovak store manager

Employee
Birmingham , West Midlans
01.2016 - 01.2021
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Maintained an organised stock room for easy accessibility of goods.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Facilitated smooth checkouts by maintaining efficient till operations.
  • Assisted customers in locating products around the shop floor promptly.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.

Education

A-Levels -

Sales manager
Slovakia
01.2010 - 01.2017

Skills

  • Thread selection
  • Pattern designing
  • Machine embroidery
  • Sewing machine operation
  • Digital design software
  • Stock ordering
  • Machine troubleshooting
  • Microsoft Excel
  • Client acquisition
  • Contract negotiation
  • Relationship management
  • Target achievement
  • Product knowledge
  • Market research
  • Pricing strategy
  • Customer retention strategies
  • Competitor analysis
  • Resilience under pressure
  • Risk assessment
  • Market analysis

Languages

English
Elementary (A2)
Polish
Upper intermediate (B2)
Slovakia
Proficient (C2)
Czech
Proficient (C2)

Affiliations

  • I love traveling, fashion, I am responsible and I like to learn new things.

Timeline

Embroidery Fashion and Embroidered workwear

self employed
02.2024 - Current

Slovak store manager

Employee
01.2016 - 01.2021

A-Levels -

Sales manager
01.2010 - 01.2017
Lenka Kuklovska