Lena Ali
Greater Manchester,Cheshire
Summary
Reliable and approachable student with real-world experience in dynamic, customer-focused settings. Strong communication, quick-thinking and confident handling of payments and customer queries. Proactive team player looking to contribute a team with excellent service and attention detail.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Volunteer Food Vendor
Manchester Sudanese School
Manchester, Greater Manchester
09.2022 - 03.2024
- Processed customer orders and payments with accuracy, ensuring correct change was provided.
- Recommended items and supported upselling during school events.
- Managed over 50 customers per weekend.
- Organised supplies and managed stock levels to enhance operational efficiency.
- Maintained friendly, professional attitude while handling queues during peak periods.
Volunteer Teaching Assistant
Manchester Sudanese School
Manchester, United Kingdom
09.2022 - 03.2024
- Conducted reading sessions for early-year students to enhance literacy and classroom engagement.
- Worked in classes of over 25 children.
- Adapted support strategies for children with diverse learning needs based on teacher feedback.
- Assisted teachers in lesson preparation, material organisation, and behaviour management.
Education
A-Levels -
Sale Grammar School
Sale, TraffordGCSEs -
Stockport Grammar School
Stockport 09.2018 - 08.2023
GCSEs - Arabic
Manchester Sudanese School
ManchesterSkills
- Cash Handling
- Calm under pressure
- Customer Service
- Adaptable
- Patience and resilience
- Time management
- Quick learner
- Communication skills
Languages
English
Native
Arabic
Intermediate
Certification
- Duke of Edinburgh Silver
- First Aid Certification 2022
References
References available upon request.
Personal Information
Date of birth: 21/03/2007
Custom
- Cooking
- Guitar
- Skateboarding
- Reading
- Hiking
Timeline
Volunteer Food Vendor
Manchester Sudanese School
09.2022 - 03.2024
Volunteer Teaching Assistant
Manchester Sudanese School
09.2022 - 03.2024
GCSEs -
Stockport Grammar School
09.2018 - 08.2023
A-Levels -
Sale Grammar School
GCSEs - Arabic
Manchester Sudanese School
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