LEMONIE TRENCH
cleethorpes
Summary
I am a responsible person who enjoys a driven, friendly working environment. I work well as an individual and also work effectively as a team. Being a quick learner with high levels of motivation, helps me to meet the tightest of deadlines accurately. Even under pressure, I possess a strong ability to perform effectively. I am a great communicator and have good numeracy skills. I am proficient with Microsoft Office databases & spreadsheets. I have experience in working in all different employment roles which has given me the opportunity to improve my Communication, Numeracy and Learning Skills.
Overview
28
28
years of professional experience
Work History
Administration and Accounts
Dairy Lincs Ltd
11.2019 - Current
- I completed all daily tasks in a timely manner. These tasks included the following:-
- Cash Handling & Allocations. This involved entering all BACS, Cash and Direct Debit payments for each account.
- Processing of all Customer orders onto the database via telephone, email, Telephone & Voicemail.
- Completion of stock and liaising with the drivers to amend all products that had been charged wrong or returned.
- Creating of all new accounts which involved creating new Direct Debit mandates on bottomline. Changing of prices and adding new products and standing orders.
- Processing all Weekly Invoicing and Outstanding Statements of account. This involved Credit Control.
- Importing of all orders received from Dairy Lincs third party customers on to Roundsman.
- Created drop off lists and loading lists at the end of each day for all the drivers.
- Creation of credit notes for all customers that had any amendments on their accounts after Invoicing.
- Chasing payments for any outstanding accounts. This involved taking payments Via Card over the telephone.
- Dealt with any queries from all the customers. Ensuring them that this would be completed in a timely manner.
- Completed all Daily Spreadsheets that needed to be forwarded to the director for the ordering of all Products needed for the next day and for any special products ordered by the customers.
- Dealt with the warehouse management to ensure all orders were delivered and liaised with them regarding any stock issues.
- Dealt with any queries from the customers regarding issues and ETA requests.
Accounts Assistant
GCI Ltd
03.2019 - Current
- Completed daily bank reconciliations, BACS payments, cash flow management, and cash book entries, forwarding results to manager and managing director.
- At the end of each month I prepared the financial accounts for the manager/managing director and the bank. This involves compilation of trial balance, profit & loss and management accounts.
- Processed payroll (CIS/PAYE) for the company, submitted all returns to HMRC, and input data into the company’s database via Xero, ensuring transaction accuracy through cross-referencing.
- Inputted invoices onto Xero and cross-referenced them with customer statements.
- Inputted historical data from Opera into Xero during transition to new accounting package, including customer details, sub-contractor verification, job/application entries, new account numbers, nominal codes, and prior year accounting transactions.
- Answered switchboard calls and transferred them to appropriate colleagues.
Administrator
Ensure Construction
05.2014 - 02.2017
- My main duties were to produce estimates & contracts for each job Ensure Construction carried out.
- The ordering of all materials needed for each project.
- Making sure all outstanding bills were paid in a timely manner.
- General secretarial duties such as, Filing of all receipts and expenses for the accountant & answering phone calls.
- Arrangement of all meetings, accommodation travel for the director.
- On a weekly basis I received an excel database of all possible future contracts around the UK.
- I created a cover letter to approach the different companies regarding Ensure Constructions services via post. These were printed and sent on a fortnightly basis.
- I handled all incoming and outgoing correspondence, including post, email, and faxes.
- Took telephone calls and inquiries and directed them as appropriate.
- Organised personal and professional calendars and supplied reminders of upcoming meetings and events.
- Created expense reports & time sheets using Microsoft Excel spread sheets on a weekly basis.
- Prepared all business expenses & bills to make sure they are all paid on time.
- Typed documents, updated websites, and compiled information for meetings with staff & clients.
- I also prepared all tenancy agreements for new tenants & liaised with the council making sure they received all information needed for the tenancy processing.
Book Keeping & Accounting
Richard Airey Roofing
01.2009 - 07.2013
- My Duties were to type and print customer quotations & Invoices, Cross referencing of delivery notes with orders, arranged scaffolding & tip hire, ordered materials needed for jobs, created wage slips for Employees, calculated VAT for Employees.
- Data inputting using Microsoft Excel.
- I also created a monthly analysis, printing of bank statements, cross referencing Invoices with customer payments.
- Arranged all advertisements online, Company logos & printing, Insurances and creating a business plan.
- Searching for new business.
Credit/Control/Sales Ledger
Young’s Bluecrest Seafood’s
10.1999 - 12.2007
- During my time here I experienced changes within the company which gave me opportunities to take on new roles.
- My duties were to take orders from the factory, arrange delivery of the goods, created purchase orders, Inputted all the orders onto the sales ledger and printed the daily invoices that were needed to be posted.
- Produced credit notes when needed, contacted all the customers to arrange payment.
- Moving on to a new role as a Claims Handler my duties were to sort all the daily credit notes received from clients in an accurate timely manner, process of separating each food category I.e. Chilled/Fresh & Frozen, Printing of invoices and proof of delivery.
- Validating of claims by assigning them to the correct account handler and pursuing through to resolution by credit note or for rejection to customer.
- Data inputting onto MFGPRO (Young’s I.T Package) produced invoices, ordered stationery and cross referenced all items received against the delivery notes.
- Inputting of Daily cash receipts, cash sales, Bacs payments, reconciliations and all sales price changes.
- All payments were then taking off all accounts via MFGpro.
- I opened all new accounts and followed the company authorization process.
- (Financial Department)
Cashier
Riby Square Post Office
06.1998 - 10.1999
- Managed daily cash intake by conducting general purchases and reconciling cash at day's end for secure collection.
- Processed car tax renewals, managed posting and stamping of letters and packages, and handled banking of cheques and postal orders, ensuring efficient service delivery.
- Interacted with customers to provide assistance, improving communication skills and confidence in handling transactions.
- Completed NVQ Level 1 & 2 in Administration while working as a counter assistant in a post office.
Education
AAT Level 1 & 2 - Book Keeping & Accounting
Grimsby Institute
06-2026
GCSE - Photography, Textiles, English Language, English Literature, Mathematics, Art & Design
Franklin College
06-1998
GCSE -
Hereford School
06-1997
NVQ Level 1&2 - Administration
JHP Training
02-2000
Skills
- Customer service skills
- Cash handling
- Computer literate and numerate
- Flexible
- Adaptable
- Ability to remain calm under pressure
- Reliable
- Punctual
- Ability to work to strict deadlines
- Experienced in working in a busy environment
- Business Databases - MFGPRO, Vixsoft, Opera, Roundsman
- Accounts Databases - Sage, Xero, Opera
- Payroll
Custom
Available on Request.
Timeline
Administration and Accounts
Dairy Lincs Ltd
11.2019 - Current
Accounts Assistant
GCI Ltd
03.2019 - Current
Administrator
Ensure Construction
05.2014 - 02.2017
Book Keeping & Accounting
Richard Airey Roofing
01.2009 - 07.2013
Credit/Control/Sales Ledger
Young’s Bluecrest Seafood’s
10.1999 - 12.2007
Cashier
Riby Square Post Office
06.1998 - 10.1999
AAT Level 1 & 2 - Book Keeping & Accounting
Grimsby Institute
GCSE - Photography, Textiles, English Language, English Literature, Mathematics, Art & Design
Franklin College
GCSE -
Hereford School
NVQ Level 1&2 - Administration
JHP Training