Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lemonie Ryan

Bude ,Cornwall

Summary

Local surfer, I am an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Shop Worker

Wroes
Bude , Cornwall
10.2022 - 02.2023
  • Greeted customers entering store and offered assistance with requirements.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organized shelves to remove slow moving items and add new merchandise.

Waitress

The Weir
Bude, Cornwall
02.2021 - 08.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Waitress

Elements
Bude , Cornwall
07.2021 - 10.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Wedding Caterer

FEGO Food
Bude , Cornwall
03.2018 - 04.2020
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained flexible work schedule to meet event needs.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Cleared dishes and glassware quickly following each course.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Utilized proper food handling techniques to establish safety and quality of food served.
  • Confident in speaking to a range of people

Education

A Level - A Level English Lit/ A Level English Lang/ Drama

Callywith Community College
Bodmin
09.2022 - Current

Skills

Menu memorization

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Accomplishments

GCSE:

English language - 9

English Literature -9

Drama-9

History-8

French-7

Spanish - 5

Science - 5-5

Maths - 4

Duke of Edinburgh bronze qualification

I have experience in teamwork and leadership as I used to perform the role of hockey captain. Following this, I am a confident and positive individual partaking in a number of plays and performances.


Timeline

Shop Worker

Wroes
10.2022 - 02.2023

A Level - A Level English Lit/ A Level English Lang/ Drama

Callywith Community College
09.2022 - Current

Waitress

Elements
07.2021 - 10.2021

Waitress

The Weir
02.2021 - 08.2022

Wedding Caterer

FEGO Food
03.2018 - 04.2020

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Lemonie Ryan