
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 10 years of experience in various positions in the hospitality sector at "M-Group" company, in charge of catering and hotel governance. Looking for a new positions to provide my services.
Managed complex schedule to address requests for site visits and inspections.
Monitored staff processes and performance, providing additional coaching and mentoring to enhance food safety standards.
Updated organisational database with official recommendations and inspection results.
Enforced strict allergen legislation, displaying relevant information appropriately for optimised customer safety and wellbeing.
Developed and updat4ed internal guidelines.
Directed activities of staff to maximise service availability and play to teams' strengths.
Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
Oversaw workforce recruitment and development processes to guarantee service excellence.
Assist in all food preparation and packaging tasks
Inventory Management - Monitor and maintain accurate stock levels of food, beverages and other restaurant supplies to avoid shortages or overstocking.
Stock Receiving and inspection - Receive deliveries, check for quality and quantity against purchase orders and ensure proper storage of items.
Stock reporting and documentation - Keep detailed records of stock movements, conduct regular inventory audits and report discrepancies to management.
Assisted guests at check-in, providing information on various services within hotel.
Supervision and collaboration in room preparation: change of sheets, towels, cleaning of bathrooms and supplies.
Coordinated with wait staff on maintenance and resupply of buffet stations, quick turn of dining room and delivery fresh dishes.