Leila Alleyne
London
Summary
Professional and dedicated receptionist with a strong front of house and customer service experience gained within fast paced retail environments and healthcare sector.
Skilled in managing appointments, handling enquiries, processing payments, maintaining accurate records and providing a welcoming first point of contact.
Strong communicator with excellent organisational skills and the ability to stay calm and professional whilst managing multiple tasks given in a busy work environment. Reliable adaptable and eager to bring customer service and administrative experience into an office setting.
Overview
1
1
Language
3
3
years of professional experience
Work history
Receptionist/ dental nurse
Highbury Dental Clinic
London , Islington
2026.04 - Current
- Managing a busy reception environment at the desk welcoming patients professionally
- Scheduling appointments for patients and managing diary
- Answering patient calls and email enquiries
- Maintaining confidentiality in patient records
- Liaised with all clinicians to ensure a smooth daily operation within our clinic
Sales Advisor
Lidl
London , Enfield
2025.01 - Current
- Delivering excellent customer service in a fast paced environment
- Operating tills to a high standard and processing transactions accurately
- Resolving customer queries and concerns professionally
- Supporting stock management and upholding a store presentation to a high standard
- Working collaboratively to meet daily targets
Customer Assistant
Farm foods
London , Wood Green
2024.01 - 2024.11
- Assisting customers and resolving customer concerns and queries
- Operating tills and handling cash accurately to a professional standard
- Maintaining an organised stock and upholding displays to company standards
- Supporting team worn daily store operations
Receptionist/ trainee dental nurse
Perfect teeth dental
London , Arnos Grove
2023.09 - 2023.12
- Coordinating patient appointments and patient booking
- Handling enquiries in person as well as over the telephone
- Maintained accuracy in patient records whilst following confidentiality policy
- Processing payments via card machine and cash handling and administrative paper work
- Delivering an outstanding professional front of house customer service
Trainee dental nurse
Charles landau dentist
London , Islington
2023.02 - 2023.08
- Assisting with appointment set ups and preparation
- Working closely with Dental clinicians in a busy professional environment
- Following a strict confidentiality and organisational procedure
- Maintaining accurate patient records
- Sterilising instruments and upholding the dental nurse policies and procedure
Education
Dental nursing - Dentistry
NEBDN Diploma in dental nursing
London 07.2026
A-Levels - Psychology Law criminology
Haringey sixth form college
London07.2021
Level 1 BTEC - Btec Animal management
City and Islington college
London 07.2019
GCSEs - Math English Science Geography Music
St Anne’s catholic high school for girls
Enfield 07.2018
Skills
- Reception& front of house
- Appointment management
- Customer service& client relation
- Record management@ data entry
- Cash handling payment processing
- Microsoft office& Microsoft teams
- Organisation& time management
- Problem solving& attention to detail
- Teamwork& collaboration
- Professionalism& confidentiality
Languages
English
Proficient (C2)
A1
Additional Information
Personal development, reading, fitness, learning new skills, travel
Technical skills
Microsoft word, excel, PowerPoint, teams&zoom
References
References available upon request
Timeline
Receptionist/ dental nurse
Highbury Dental Clinic
2026.04 - Current
Sales Advisor
Lidl
2025.01 - Current
Customer Assistant
Farm foods
2024.01 - 2024.11
Receptionist/ trainee dental nurse
Perfect teeth dental
2023.09 - 2023.12
Trainee dental nurse
Charles landau dentist
2023.02 - 2023.08
Dental nursing - Dentistry
NEBDN Diploma in dental nursing
A-Levels - Psychology Law criminology
Haringey sixth form college
Level 1 BTEC - Btec Animal management
City and Islington college
GCSEs - Math English Science Geography Music
St Anne’s catholic high school for girls