Accomplished Senior Level professional & Director of Sport, with extensive expertise in people development, workflow optimisation, and operational planning. Proven track record in strategic decision making and customer retention strategies, enhancing productivity through continuous process improvement (CPI). Adept at managing multi-site operations and high-pressure environments, with a strong focus on resource planning and allocation. Skilled in advertising & marketing, public relations, and programme development. Demonstrates exceptional leadership in team building and conflict management while implementing effective policies and procedures. Career goal: to leverage comprehensive skills in a dynamic role that drives organisational success.