LEIA PILAR
Knaresborough,North Yorkshire
Summary
Results-driven quality and procurement professional with over 18 years of experience across ISO 9001, 14001, 45001, IATF 16949, and supplier quality auditing. Proven success in driving operational excellence through APQP, FMEA, control plans, and robust risk management. Skilled in using SAP systems and KPI frameworks to lead continuous improvement through Lean and Six Sigma methodologies. Experienced in delivering Lean training across cross-functional teams, enhancing problem-solving capability and driving a culture of continuous improvement. Adept at stakeholder engagement, ethical sourcing, and aligning quality initiatives with customer-specific requirements. Committed to delivering measurable impact through clear communication, strategic change management, and sustainable quality systems.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work history
Group Supplier Quality & Development Manager
Pelsis Group
Knaresborough, North Yorkshire
11.2023 - 08.2025
- Led global supplier qualification and performance measurement to enhance accountability.
- Reduced defect rates by 15% and improved OTIF from 72% to 85%.
- Implemented supplier KPIs and scorecards to ensure compliance with standards.
- Ensured RoHS, REACH, CE, and WEEE compliance across supplier network.
- Conducted cross-functional audits to align supplier processes with engineering standards.
- Executed root cause analysis and corrective actions using 8D and FMEA methodologies.
- Delivered continuous improvement through Lean and Six Sigma initiatives.
- Supported Pelsis entities in acquiring ISO 9001, 14001, and 45001 certifications.
- Ensured swift resolution of disputes with effective communication skills.
- Identified potential supply chain disruptions, mitigating business impact.
- Complied fully with all relevant regulations and laws in procurement activities.
- Boosted customer satisfaction with timely and accurate deliveries.
- Strengthened supplier partnerships for better price negotiations and discounts.
- Delivered structured Lean training to teams across the UK and US, covering core tools including 5 Whys, visual management, RCA, and standardised work, resulting in improved issue resolution and reduced process waste
Product Quality Engineer
Pelsis Ltd
03.2021 - 11.2023
- Ensured quality across all business units, reporting to COO.
- Developed quality standards and led supplier audits.
- Reduced customer escalations by 25% through proactive issue resolution.
- Delivered Lean Six Sigma training in the UK and US.
- Maintained detailed quality KPIs, NCMRs, and inspection documentation.
Customer Quality Engineer
Treves UK
01.2014 - 01.2021
- Led customer issue resolution and root cause investigations.
- Implemented corrective actions and monitored customer satisfaction.
- Conducted APQP reviews and audits to strengthen QMS.
- Developed FMEAs and improved internal/external containment practices.
Quality Technician
Treves UK
01.2010 - 01.2014
- Performed product and process audits using SPC.
- Conducted root cause analysis and trained inspectors.
- Created inspection plans and improved process compliance.
Firewall – Quality Control
Treves UK
01.2006 - 01.2010
- Conducted final inspections and removed non-conforming materials.
- Used gauges, callipers, and micrometres for precise measurements.
- Reported inspection outcomes to production teams.
Education
Bachelor’s Degree - Law
UNISEP
Brazil 02.2001 - 12.2005
Skills
- ISO 9001 and IATF 16949 compliance
- APQP and FMEA expertise
- Control plans development
- Supplier quality audits
- Approval processes management
- Risk management strategies
- Root cause analysis
- 8D problem-solving
- Practical problem solving
- Six Sigma methodologies
- Lean manufacturing principles
- KPI development and monitoring
- Change management techniques
- Continuous improvement initiatives
- Customer-specific quality management
- Effective communication skills
- Stakeholder engagement strategies
- SAP key user proficiency
- Quality management systems
- Microsoft Office proficiency
- Supplier relationship management
- Vendor relationship management
- Quality assurance standards adherence
- Strategic sourcing expertise
- Ethical sourcing commitment
- Sustainability initiatives
Languages
Portuguese
English
Italian
Spanish
Custom
Based in Knaresborough – open to hybrid roles within 25 miles. Willing to travel internationally., available upon request.
Timeline
Group Supplier Quality & Development Manager
Pelsis Group
11.2023 - 08.2025
Product Quality Engineer
Pelsis Ltd
03.2021 - 11.2023
Customer Quality Engineer
Treves UK
01.2014 - 01.2021
Quality Technician
Treves UK
01.2010 - 01.2014
Firewall – Quality Control
Treves UK
01.2006 - 01.2010
Bachelor’s Degree - Law
UNISEP
02.2001 - 12.2005
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