Summary
Overview
Work history
Education
Skills
Certification
References
Additional information
Timeline
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LEE SCOTT

Whitstable,Kent

Summary

Award-winning store manager with a proven track record of leading top-performing retail locations, including recognition as Store Manager of the Year 2021 and National Store of the Year. Demonstrates strong leadership in developing talent pipelines, ensuring high retention, and fostering a culture of accountability. Experienced in strategic rollouts, new store openings, and piloting business innovations across regions. Successfully managed relief area operations covering eight stores with 400 staff and £1.8m weekly turnover, embedding sustainable solutions for underperforming sites. Knowledgeable around retail operations with strong focus on team performance and training ensuring the team have all the tools needed to succeed.

Overview

18
18
years of professional experience
1
1
Certification

Work history

Store Manager, Relief Area Manager (South of England)

TJ Morris (Home Bargains)
01.2016 - 09.2025
  • Covering area manager when on holiday, leave or support needed.
  • Currently managing the most trade-intense store in the company (£16m+ turnover, 100+ staff).
  • Partner to the Area Manager on HR and operational management, including performance reviews, grievances, disciplinary and appeals, involving store managers.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Drove trial initiatives and implemented successful strategies rolled out across multiple stores.
  • Led area-level improvement plans, turning around underperforming sites through recruitment, coaching, and compliance reviews.
  • Repeatedly achieved top-tier performance in sales, shrinkage, efficiency, and customer service.

Senior Night Shift Manager, Night Manager, Department Manager

Sainsbury’s PLC
01.2008 - 01.2016
  • Oversaw 24-hour store operations (£1.8m weekly turnover, 120 staff).
  • Accountable for compliance, safety audits, colleague development, and operational delivery.
  • Recognised for improving colleague engagement and building leadership capability within teams.
  • Encouraged positive work culture through motivation and reward systems for exceptional performances.
  • Organised team schedules to maximise productivity and efficiency.
  • Drove a culture of continuous improvement, working with senior management to communicate and address areas of concern.

Education

A-levels - Business, History, General Studies

Minster College

Skills

  • Awarded Store Manager of the Year 2021 and National Store of the Year, outperforming 560 branches Store manager of the region 3 years running
  • Relief Area Manager covering 8 stores, 400 staff, and £18m weekly turnover – improving underperforming sites and embedding sustainable solutions
  • Consistently delivered top-performing stores (£16m turnover pa) within a low-margin, high-footfall retail model
  • Strong people leader – proven record of developing talent pipelines, ensuring high retention, and fostering a culture of accountability and engagement
  • Experienced in strategic rollouts, new store openings, and piloting business innovations later adopted across wider regions
  • Responsible for on-boarding all new managers across the area and being their first point of contact for any training issues

Certification

Personal Licence, First Aid, Health & Safety, Food Safety, HR Systems, Mental Health & Leadership Training.

References

References available upon request.

Additional information

  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
  • Full UK Driving Licence.

Timeline

Store Manager, Relief Area Manager (South of England)

TJ Morris (Home Bargains)
01.2016 - 09.2025

Senior Night Shift Manager, Night Manager, Department Manager

Sainsbury’s PLC
01.2008 - 01.2016

A-levels - Business, History, General Studies

Minster College

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LEE SCOTT