Leesa Hayes

• Lead Mental Health across the three campuses.
• Lead Safeguarding for Cannington Campus ensuring the student experience is safe and robust for our learners. Training new staff several times a year for follow on safeguarding training.
• Support and promote the safeguarding policy at Bridgwater & Taunton College to ensure learners, visitors and staff are safeguarded
• Create follow on, online training refreshers in terms of KCSIE, Prevent and Mental Health for all staff.
• To provide and lead effective well-being, enrichment, health, chaplaincy and tackling inactivity services for learners at Cannington Campus.
• Manage and Lead the Counselling provision ensuring the service we offer is Ethical and meets BACP requirements. This consists of a cross college team of 4 employed Counsellors and up to 9 counsellors in training on placement.
• Managing and Leading the Cannington Campus well being provision ensuring we offer campus parity within our student experience.
• Supporting learners to build resilience, become confident and reach their aspirations.
• Creating a boundaried and robust supportive well being service that empowers learners to take ownership of their needs.
• To support Personal Tutors in understanding and implementing the OFSTED Personal Development, Behaviour and attitudes criteria, ensuring our learners are the best they can be. Furthermore working with Tutors, Heads and Deputies to raise attendance and retention by implementing BTC strategies.
• Help to implement and promote the BTC professional expectations with staff and learners.
• Support the BTC Student Union and co-ordination of this on campus and support with Student parliament.
• To work with multiple external agencies in order to provide effective Mental health and well being support services for students.
• To Support and promote equality, diversity and inclusion at Bridgwater & Taunton College to ensure equality of opportunity for all learners, visitors and staff and the elimination of discriminatory practices
• Contributing to the learner voice agenda and coordination of the forums on campus.
• · Actively seeking to be the best at all times & continually striving for excellence in everything I do.
• Developing and maintaining positive working relationships with external stake holders that can work with us to support and invest in learners well-being and mental health.
• Developing and adding resources on to our learner 'hub' to support mental health and well-being all year round.
• Supporting our HE learners with Mental Health mentoring when they are allocated funding for this.
• Promote and instil the BTC Advantage in all I do.

• Managed and co-ordinated the Counsellors.
• Managed the referrals and allocations to counsellors
• Worked with the Student engagement Managers and Head of Student Experience to support with mental health and well-being of learners
• Worked with local colleges to host trainee placement counsellors
• Worked closely with People Management in respect of any staff referrals made via them.
• worked with external stakeholders such as CAMHS as well as local services to see if our waiting times could be reduced by referring if possible externally.
• Encouraged open communication, fostering a positive work culture.
• Collaborated with colleagues from different backgrounds to tackle new challenges.
• Ensuring that as a service and organisation that hosts trainees, we were working in accordance with BACP procedures and ethical principles.
• Adapted the entire College Counselling provision to an online service whilst we went in to lock-down and to ensure we were meeting the mental health support needs of our learners
• Additionally trained and then created Single sessions to work in a smarter way and offer point of need sessions for those clients that met the single session threshold
• Implemented the core 10 evaluation tool within counselling sessions to gain a sense of impact and establish level of psychological need.
• Held an online session to support Tutors with learners who have panic attacks
• Delivered Connect 5 Mental Health training to the learning support team
• Delivered suicide and self harm awareness training to the learning support team

• Demonstrated ethical conduct, adhering to confidentiality guidelines and maintaining boundaries.
• Worked from a integrative approach with learner and staff clients for 6 weeks of sessions, supporting with bereavement, anxiety, trauma, low mood, relationship issues, academic struggles, sexuality, eating issues and many more mental health concerns.
• Participated in professional development training for skill enhancement.
• Worked closely with well being officers and the health co-coordinator when referrals were made via them.
• Collaborated with organisations to promote mental health awareness.

Calculated and awarded bursaries.

coordinated apprentices on block release host accommodation.

Worked with Tutors to monitor attendance in accordance with the bursary policy.

Worked with external professionals such as social workers in respect of the CLA learners.

Attended parent and carer open evenings.

Supported Parent, Carers ans Learners with completion of bursary forms.

Assisted with transport matters.