Lee Wallace
Accrington,Lancashire
Summary
Accomplished professional with extensive expertise in waste management and environmental compliance. Demonstrates leadership in diverse environments, ensuring regulatory adherence and quality control across landfill site operations. Skilled in conducting waste assessments, implementing reduction initiatives, and enforcing safety regulations. Proven track record in project management, staff supervision, and technical training sessions. Committed to enhancing environmental impact assessments and hazardous waste disposal processes while maintaining resilience in stressful situations. Career goal: to drive sustainable practices within the industry through innovative solutions and effective team leadership.
Seasoned professional in waste management focused on leadership and operational efficiency. Capable of streamlining waste management processes, reducing environmental impact and ensuring compliance with regulations through strategic planning and team management. Known for fostering sustainable waste management practices and driving continuous improvement.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Security Operative Supervisor
SRP Security
Burnley, Lancashire
2013.08 - Current
- Conducted training sessions for new recruits on standard operating procedures.
- Ensured site safety by conducting regular security patrols.
- Used conflict resolution techniques to diffuse tense situations peacefully.
- Maintained order during public events, minimising disruptions.
- Enforced company policies amongst employees and visitors alike, maintaining a professional environment.
- Followed detailed protocols in handling alarms or emergencies, ensuring efficient response times.
- Improved overall security measures, enhancing personnel and property protection.
- Assisted in evacuation procedures during fire drills or real emergencies.
- Checked identification cards at entrance points to verify identities and control access.
- Handled sensitive information discretely, ensuring confidentiality at all times.
- Filed daily activity reports accurately, aiding in record keeping.
- Managed crowd control during peak hours, reducing congestion around premise exits and entrances.
- Coordinated with local law enforcement agencies to report any criminal behaviour.
- Conducted comprehensive risk assessments to identify potential security threats.
- Provided emergency response with swift decision-making skills.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Operated metal detectors and other security equipment to detect prohibited items.
- Issued passes for guests after verifying purpose of visit.
Waste Services Officer
Hyndburn Borough council
Accrington, Lancashire
2007.06 - Current
- Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
- Reviewed operational policies and procedures periodically for improvements in safety and efficiency.
- Conducted thorough audits on services provided, maintaining top-quality standards consistently.
- Coordinated daily operations for 80 staff members, developing and delivering training that enhanced service delivery.
- Developed a comprehensive induction programme for new employees and agency staff that increased their productivity levels from the onset.
- Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
- Evaluated employee performances regularly, offering constructive feedback to enhance performance.
- Established clear communication channels between management and staff, promoting a collaborative work environment.
- Led team meetings to set performance goals and review progress regularly.
- Streamlined service operations by enhancing team collaboration and communication.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Managed inventory of resources necessary for service provision.
- Developed and updated internal guidelines.
- Managed customer complaints effectively, contributing to a strengthened business reputation.
Education
GNVQ - Leisure & Tourism Sports Pathway
Accrington & Rossendale College
Accrington, Lancashire 1997.09 - 1999.07
GCSEs -
The Hollins County High School
Accrington, Lancashire 1992.09 - 1997.07
Skills
Safety compliance
Safety enforcement
Incident investigations
Risk Assessments
Quality control enforcement
Environmental assessments
Waste auditing
Site Inspections
Technical training sessions
Staff supervision
Employee inductions
Project coordination
Diverse leadership
Team Leadership
Computer literate
Data analysis
Customer Service
Deadline adherence
Time efficiency
Communication proficiency
Staff recruitment
Affiliations
- Level 2 grassroots football coach. Assistant cricket coach at Accrington Cricket Club. Spending time with my family, following my two boys on their daily sporting activities.
Certification
ILM Level 3 Leading into Management
NVQ Level 3 in Team Leading
NVQ Level 3 in Customer Service
First Aid at Work
Fire Marshal / Fire training
Equality & Diversity training
Procurement training
Effective complaints handling training
Policy & Procedure training
Attendance Management training
Investigation & Disciplinary training
Grievance & Dignity at work training
Recruitment & Selection training
Terberg Bin Lifter Train the Trainer
Council Drug & Alcohol Train the Trainer
JCB/Telehandler Licence
SIA (Security Industry Authority) Licence holder
NVQ Level 3 Crowd Control
Performance Development training
FA (Football Association) Certified Coach
Timeline
Security Operative Supervisor
SRP Security
2013.08 - Current
Waste Services Officer
Hyndburn Borough council
2007.06 - Current
GNVQ - Leisure & Tourism Sports Pathway
Accrington & Rossendale College
1997.09 - 1999.07
GCSEs -
The Hollins County High School
1992.09 - 1997.07