Lee Thompson
Plymouth ,Devon
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
26
26
years of professional experience
Work history
Courier driver
Dx
Plymouth , Devon
2015.04 - Current
- Ensured cleanliness and maintenance of courier van to uphold professional image of company.
- Reported any accidents or injuries sustained whilst on duty immediately for prompt resolution.
- Maintained excellent driving record for safe transportation of items.
- Delivered packages promptly by adhering to strict schedules and routes.
- Maintained regular contact with office staff; relayed information about traffic disruptions or other issues affecting deliveries.
- Provided exceptional customer service by handling queries and complaints effectively and professionally.
- Protected sensitive documents during transportation; upheld confidentiality at all times.
- Completed necessary paperwork relating to deliveries and consignments accurately for record-keeping purposes.
- Increased reliability by remaining flexible regarding work hours, including weekends and holidays as needed.
Business development manager
Devon couriers
Plymouth , Devon
2010.04 - 2015.04
- Conducted market research to identify potential business opportunities.
- Streamlined processes to improve overall efficiency.
- Fostered client relationships, leading to increased brand loyalty.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Handled crisis situations effectively, minimising impact on business operations.
- Delivered excellent customer service by addressing queries promptly and effectively.
Courier driver
DHL
Plymouth , Devon
2000.03 - 2010.04
- Ensured cleanliness and maintenance of courier van to uphold professional image of company.
- Reported any accidents or injuries sustained whilst on duty immediately for prompt resolution.
- Maintained excellent driving record for safe transportation of items.
- Delivered packages promptly by adhering to strict schedules and routes.
- Maintained regular contact with office staff; relayed information about traffic disruptions or other issues affecting deliveries.
- Provided exceptional customer service by handling queries and complaints effectively and professionally.
- Protected sensitive documents during transportation; upheld confidentiality at all times.
Education
GCSEs - 11 GCSE’s grades B-D
Eggbuckland community college
Plymouth 09.1994
Skills
- Logistics understanding
- Safety protocol adherence
- Driving licence holder
- Communication efficiency
- Efficient navigation
- Customer relationship
- Manual handling
- Upbeat customer greeting
- Efficient route mapping
- Risk Assessment
- Dependability
- Manual handling training
- Punctuality
- Professionalism
- Health and safety awareness
- Strong geographical knowledge
Timeline
Courier driver
Dx
2015.04 - Current
Business development manager
Devon couriers
2010.04 - 2015.04
Courier driver
DHL
2000.03 - 2010.04
GCSEs - 11 GCSE’s grades B-D
Eggbuckland community college