Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lee Smith

Swanley,Kent

Summary

Highly skilled professional with extensive experience in law enforcement and community engagement. Demonstrates exceptional calm under pressure, effective team leadership, and outstanding communication abilities. Proficient in performance management, tactical planning, and resource allocation. Adept at situational awareness, policing tactics, and operation supervision. Committed to maintaining confidentiality and accurate reporting while ensuring the safety and security of the community. Career goal: to leverage extensive skills in a senior law enforcement role to enhance public safety and operational efficiency.

Overview

32
32
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Medical Transportation

International Medical Transportation
London
01.2025 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease..
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Adhered strictly to traffic regulations even in urgent situations, prioritising public safety.
  • Demonstrated excellent communication skills when liaising with hospital staff/control operatives regarding expected arrival times.
  • Maintained vehicle cleanliness and functionality with regular checks and servicing.
  • Displayed exceptional driving skills even in adverse weather conditions, ensuring medical personnel safety at all times.
  • Ensured patient/ medical personnel comfort during transport by adhering to safety protocols and maintaining a calm demeanour.
  • Completed documentation and transport logs for accurate, up-to-date records.
  • Worked flexibly to meet hospital demands, maintaining round-the-clock patient care provisions.
  • Remained calm and responsive under pressure for effective emergency response.
  • Transferred non-emergency patients to hospital settings for prompt appointment attendance.
  • Navigated routes effectively to minimise delays during hospital transfers.
  • Updated dispatch teams on current whereabouts, enabling response planning.
  • Transported patients securely from hospital to home settings after discharge.
  • Inspected vehicles ahead of shifts to verify safe use and function.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Maintained clean, well-functioning vehicle through regular attention and care.
  • Followed safe driving practices for safety of fellow travellers and passengers.
  • Submitted required documentation upon journey completion.
  • Accepted and organised work requests using company app.
  • Navigated through heavy traffic whilst maintaining composure.
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Transported medical equipment, supporting optimal hospital operations.

Chauffeur

Veho
London
09.2024 - 12.2024
  • Ensured punctuality by maintaining vehicle in top condition and adhering to schedules.
  • Enhanced customer satisfaction with courteous and professional behaviour.
  • Maintained clean driving record for safety assurance.
  • Provided high-end service by anticipating passenger requirements.
  • Improved efficiency with proactive route planning and traffic monitoring.
  • Promoted company reputation for punctuality, cleanliness, reliability, and professionalism.
  • Communicated effectively to coordinate pick-ups and drop-offs.
  • Conducted routine vehicle checks, ensuring optimal performance.
  • Delivered VIP clients safely to destinations using extensive knowledge of city streets and landmarks.
  • Kept calm under pressure when dealing with difficult situations or individuals on the job.
  • Prioritised safety by obeying all traffic laws whilst driving clients around town or during long trips out of city limits.
  • Responded to specific locations at designated times to handle customer reservations.
  • Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Applied personal road knowledge and GPS application to set shortest routes.

Firearms Sergeant

Metropolitan Police Service
London
09.2016 - 03.2024
  • Maintained high levels of discipline within the unit by enforcing strict adherence to police regulations and standards.
  • Established strong relationships with London City Airport and passengers, promoting positive perceptions of police officers.
  • Facilitated communication between different ranks for smooth operation.
  • Supervised personnel performance evaluations, providing fair and constructive feedback.
  • Encouraged professional development among subordinates through regular mentoring sessions.
  • Delegated tasks according to individual strengths, ensuring optimal use of resources for policing success.
  • Worked flexible hours, covering nights, weekends and public holidays.
  • Applied policies and procedures to maintain high standards of security and safety.
  • Motivated and encouraged team members to enable effective front-line policing service.
  • Conducted assessments of unit personnel to determine fitness for duty and identify deficiencies requiring correction.
  • Led team briefings to enhance communication and efficiency.
  • Managed crime scenes meticulously for evidence preservation.
  • Trained junior officers, improving overall team performance.

Response Team Sergeant

Metropolitan Police Service
London, Lewisham
06.2007 - 09.2016
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Oversaw daily operations to achieve high productivity levels.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Facilitated communication between different ranks for smooth operation.
  • Delegated tasks according to individual strengths, ensuring optimal use of resources.
  • Demonstrated exceptional leadership skills during crisis situations, maintaining order and discipline.
  • Maintained calm under pressure in emergency response and handling, aiding desired outcomes.
  • Motivated and encouraged team members to enable effective front-line policing service.
  • Maintained high levels of discipline within the unit by enforcing strict adherence to police regulations and standards.

Diplomatic Protection Group

Metropolitan Police Service
London
05.2005 - 06.2007
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Supported team by demonstrating respect and willingness to help.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Provided visible presence in diplomatic areas, Houses of Parliament and Downing Street areas, deterring crime through on-foot and mobile patrol duties.

Ward manager

Metropolitan Police Service
London, Tower Hamlets
05.2000 - 05.2005
  • Developed strong community relationships by organising regular neighbourhood meetings.
  • Enhanced communication with residents through the creation of a monthly meeting/newsletter.
  • Addressed resident complaints promptly, leading to improved relations.
  • Collaborated with local authorities to reduce anti social behaviour
  • Managed conflict resolution between neighbours for harmonious living conditions.
  • Increased resident participation in neighbourhood/ Business watch schemes for better security.
  • Established open lines of communication with local crime prevention officers for improved security cooperation.
  • Liaised with housing associations on tenancy issues, contributing to smoother tenant transitions.
  • Provided support during dispute resolutions, helping maintain peace within the community.
  • Worked closely with local schools on safety campaigns enhancing safety.

Emergency response team member

Metropolitan Police Service
London, Tower Hamlets
10.1992 - 05.2000
  • Maintained calm during high-stress situations, ensuring efficient team coordination.
  • Responded swiftly to emergencies for the safety of all involved parties.
  • Delivered first aid and CPR promptly, saving lives.
  • Conducted risk assessments before operations, minimising potential hazards.
  • Managed communication equipment effectively during operations, facilitating smoother operations.
  • Maintained detailed logs of incidents for future reference.
  • Liaised with authorities including fire brigade and paramedics as necessary, communicating key information quickly and concisely.
  • Provided emergency response in hazardous situations.
  • Briefed other professionals arriving on scene of incident management.
  • Coordinated with other emergency services for effective problem resolution.
  • Responded to emergency calls for immediate intervention and support.
  • Upheld high ethical standards when dealing with sensitive information.
  • Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
  • Protected life and property by enforcing UK laws and regulations.
  • Arrested and transported suspects to police stations or holding cells.

Education

A levels - Accounts, Economics,

Swanley School Sixth form
Swanley, Kent
09.1988 - 06.1990

GCSEs - Accounts, Economics, English language/ literature, Maths, Science, geography,

Swanley School
Swanley, Kent
09.1983 - 06.1988

Skills

  • Calm under pressure
  • Team Leadership
  • Community engagement
  • Performance Management
  • Confidentiality
  • Policing tactics
  • Situational awareness
  • Resource allocation
  • Law enforcement
  • Operation supervision
  • Patrol duties
  • Accurate reporting
  • Outstanding communicator
  • Shift briefings
  • Tactical planning
  • Staff management
  • Weapons handling
  • Written and verbal communication
  • Teamwork

Certification

I have held a clean driving record since 1989 with no points at any stage,

I was a level 3 police driver (response ) since 2006 with my last refresher on 30/09/2020

Timeline

Medical Transportation

International Medical Transportation
01.2025 - Current

Chauffeur

Veho
09.2024 - 12.2024

Firearms Sergeant

Metropolitan Police Service
09.2016 - 03.2024

Response Team Sergeant

Metropolitan Police Service
06.2007 - 09.2016

Diplomatic Protection Group

Metropolitan Police Service
05.2005 - 06.2007

Ward manager

Metropolitan Police Service
05.2000 - 05.2005

Emergency response team member

Metropolitan Police Service
10.1992 - 05.2000

A levels - Accounts, Economics,

Swanley School Sixth form
09.1988 - 06.1990

GCSEs - Accounts, Economics, English language/ literature, Maths, Science, geography,

Swanley School
09.1983 - 06.1988
Lee Smith