Lee Roberts
Security Officer
Hemel Hempstead
Summary
Diligent Security professional with 19 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
17
17
years of professional experience
Work History
Security Guard
NTT Global Ltd
10.2012 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Security Supervisor
Corps Security
06.2012 - 10.2012
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed team of security officers, providing guidance, support, and performance evaluations to ensure high level of professionalism.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Supervised team of 6 security personnel during shift
Security Guard
1SC Guarding
02.2010 - 06.2012
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Security Supervisor
Bridge Gate Security
09.2007 - 01.2010
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Education
Some College (No Degree) -
West Herts College
Hemel Hempstead HertsSkills
Reliability
Security procedures knowledge
Superb surveillance skills
Security operations experience
CCTV Monitoring
First Aid Certified
Security camera monitoring
Vigilance Awareness
Punctuality
Work ethic
Customer Service
Personal
True, True, True, True, True, True
References
On request
Timeline
Security Guard
NTT Global Ltd
10.2012 - Current
Security Supervisor
Corps Security
06.2012 - 10.2012
Security Guard
1SC Guarding
02.2010 - 06.2012
Security Supervisor
Bridge Gate Security
09.2007 - 01.2010
Some College (No Degree) -
West Herts College