Summary
Overview
Work history
Education
Timeline
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lee Ratcliffe

Nottingham,England

Summary

Professional Manager with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Hard-working equipped with expertise in supply chain management and warehouse operations. Coordinates logistics to meet business needs. Liaises between warehouse personnel and upper management to drive performance and reduce corporate risks.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Deputy Station Manager

FedEx UK
Nottingham
05.2018 - Current
  • Established clear budgets and cost controls strategies to meet objectives.
  • Designed and implemented training to further develop staff based on business goals.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Updating of the employee holidays, training and development plans.
  • Monitoring site and people performance
  • Collating, preparing and sending weekly pay / monthly pay
  • Ensuring that the Station is sufficiently manned.
  • Oversee recruitment processes

Operations Supervisor

FedEx UK
Nottinghjam
06.2013 - 06.2018
  • Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
  • Reviewed accuracy and compliance of internal documentation, maintaining reliable and precise business records.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Motivated and trained employees to maximise team productivity.
  • Enhanced operational efficiency and reduced labour expenses by developing and optimising standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Traffic Clerk

FedEx UK
Nottingham
02.2011 - 02.2013


  • Documented case progress and outcomes, creating reports for further analysis.
  • Timed deliveries monitoring
  • Answering incoming calls from Internal / External customers
  • Debriefing drivers
  • Organising the drivers routes
  • Stationery requests


Warehouse Operative

FedEx UK
Nottingham
10.2009 - 06.2011
  • Minimised product damage, ensuring goods were correctly handled.
  • Listened closely to instructions, carrying out fast-paced sorting in line with targets.
  • Sorting high-volume orders, consistently exceeding warehouse performance targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

Education

GCSEs -

The Brunts Academy
Mansfield
09.2002 - 06.2007

Timeline

Deputy Station Manager

FedEx UK
05.2018 - Current

Operations Supervisor

FedEx UK
06.2013 - 06.2018

Traffic Clerk

FedEx UK
02.2011 - 02.2013

Warehouse Operative

FedEx UK
10.2009 - 06.2011

GCSEs -

The Brunts Academy
09.2002 - 06.2007

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lee Ratcliffe