Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Lee Parker

Lee Parker

Dunstable,Bedfordshire

Summary

Accomplished Store Manager With in Depth experience constantly rising through Ranks. Well Versed in Sales and Personnel development. Accounting and Inventory Management. Dedicated to complete Knowledge of Company Products Services for Optimized Customer Services. Customer Focused Professional With over 30 year Career in Sales Management. Dynamic Successful Applying Knowledge and experience in a business environment.

Overview

12
12
years of professional experience

Work history

Senior sales manager

Ncf Living
Milton Keynes, Buckinghamshire
03.2025 - Current
  • Led training initiatives, improved team performance.
  • Increased sales performance by cultivating relationships with key clients.
  • Analysed market trends, informed business strategies.
  • Enhanced operational procedures, maximised productivity.
  • Managed sales team to exceed annual targets.
  • Optimised quality of service by completing performance reviews and analysing client feedback.
  • Supervised sales team of 6 to meet and exceed individual sales target KPIs by up to 10 %.
  • Conducted performance reviews and created action plans to drive team improvements.
  • Expanded product range to reach new customers and leverage emerging market opportunities.
  • Led sales team of 6+ to smash monthly sales targets with upbeat company culture and incentives.
  • Tracked sales targets for team of 6+ and provided tailored mentoring to reach goals.

Retail Branch Manager

Storage King
Bedford
07.2023 - 03.2025
  • To achieve targets set to reach Square foot target and revenue to maximize profits.
  • Accountable for all profit and loss and all account balancing.
  • All aspect of Health and Safety to comply with all policies.
  • Evaluate and train staff to perform to maximize business.
  • Addressed customer services issues calmly and professionally, delivering quick successful resolutions.
  • Analyses of sales data Competition shop for key business trends.
  • To build customer relationships to with high levels of customer services.
  • Implemented ideas to help achieve KPI targets.
  • Conducted regular training sessions to enhance staff knowledge and performance.
  • Secured quality control with rigorous checks on incoming merchandise.
  • Responded promptly to customer queries, enhancing overall customer satisfaction.
  • Fostered team spirit with regular group activities and open communication channels.
  • Improved store operations by implementing efficient stock management systems.
  • Elevated brand reputation by maintaining high standards of store cleanliness and organisation.
  • Administered staff rosters for optimum customer service during peak hours.
  • Ensured compliance with health and safety regulations for safe shopping environment.
  • Fortified loss prevention strategies, leading to decreased instances of theft or damage.
  • Maintained consistent stock levels by conducting frequent inventory audits.
  • Oversaw financial transactions to ensure accuracy and accountability at all times.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Directed day-to-day work of 4 employees and motivated teams to exceed objectives.

Assistant Manager

Ncf Living
Milton Keynes, BKM
01.2020 - 06.2023
  • Trained staff on best practices to achieve optimal productivity.
  • Evaluated staff performance implementing training and development programs to maintain exceptional service levels.
  • Maintain store appearance to maximise appearance's to create welcoming experience.
  • Developed product pricing and promotions to reach revenue targets.
  • Implementing ideas to reach all targets set.

Sales Manager

08.2016 - 12.2020
  • Specialist in Specific Power tools and Machinery Stihl, Kubota, Hayter, Mountfield, Ryobi.
  • Organized in contract sales at specific times.
  • I grew revenue by 12% in my first year and increasing year on.
  • Generated ideas and concepts for paid Content, monitoring spend against performance.
  • Designed tailored service for customer's needs.
  • Secured new clients with impactful pitches and presentations.
  • Retaining existing customers and sustainably grew customer base.
  • Devised successful sales pitches for significant conversion rates.
  • Boosted gross margin percentages by initiating cost-saving measures.
  • Streamlined sales processes to enhance team productivity.

Sales Manager

Topps Tiles
03.2014 - 11.2020
  • Limited financial Discrepancy's, accurately controlling monthly operations budgets while delivering positive results.
  • Supervised 6 members of staff in sales and to adhere to Health and Safety at all times.
  • Evaluate and train staff to perform to maximize business.
  • Addressed customer services issues calmly and professionally, delivering quick successful resolutions.
  • Analyses of sales data Competition shop for key business trends.
  • To build customer relationships to with high levels of customer services.
  • Implemented ideas to help achieve KPI targets.

Assistant Manager

Dreams Beds
02.2014 - 11.2020
  • Built loyalty and repeat businesses with Hotels and Bed and Breakfast chains for a good night's sleep.
  • I have sold Beds to famous People Kim Marsh, Audley Harrison, and Tamara Ecclestone.
  • I was joint in charge of 8 shop floor employees.
  • The store was consistently in the top 2 stores out of 345 stores nationwide.
  • And personally out of 3000 sales people I was always top 3.
  • Managing in day to day operations for popular high turnovers and exceeding targets.

Education

Diploma Of Higher Education - Higher Education, Motor Vehicle Engineering

Croydon College
Croydon, Greater London

Skills

  • Proficient with Workday
  • Excellent People skills
  • Excellent time management skills
  • Strong Closer
  • Training and development
  • Team player
  • Customer service
  • Target Driven
  • Negotiation mastery
  • Knowledge of sales methodologies
  • Selling to customer needs
  • Direct sales techniques
  • Sales team management
  • Product upselling
  • Upselling strategies
  • Relationship nurturing
  • Sales target and KPI tracking

Affiliations

  • Love playing golf love touring cars and football

Accomplishments

Over my 30 years in sales I have many awards as a top salesman with Dreams

Then Branch Manager of the year on 3 occasions.


At storage king my store was nominated on more than 1occasion over the last 2 years


Timeline

Senior sales manager

Ncf Living
03.2025 - Current

Retail Branch Manager

Storage King
07.2023 - 03.2025

Assistant Manager

Ncf Living
01.2020 - 06.2023

Sales Manager

08.2016 - 12.2020

Sales Manager

Topps Tiles
03.2014 - 11.2020

Assistant Manager

Dreams Beds
02.2014 - 11.2020

Diploma Of Higher Education - Higher Education, Motor Vehicle Engineering

Croydon College

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Lee Parker