Lee Osborne
Pontefract,Wakefield
Summary
Sales professional with 20+ years in client relationship management and business growth in utilities and home improvement sectors. Proven track record in leading teams of Business Development Managers and Sales Executives, consistently exceeding sales targets. Recognized with the Safestyle award for highest business volume generated from new recruits for three consecutive years. Currently managing two teams across North East and Yorkshire regions, focusing on commercial SMEs.
Overview
2026
2026
years of professional experience
Work history
Regional sales manager
P.E SOLUTIONS (Pozitive Energy
Yorkshire and the North East
02.2025 - Current
- Strengthened customer relations through timely post-sale support.
- Identified new business opportunities, facilitating expansion into untapped markets.
- Instituted incentive schemes to motivate staff and boost productivity.
- Implemented CRM systems to enhance efficiency in client relationship management.
Yorkshire Sales Manager
Anglian Home Improvements
Wakefield , Yorkshire
05.2023 - 02.2025
- Generated company growth through market expansion and sales. achieved 0.75 million pounds breaking the region record for the month of january 2024
- Hired and trained dedicated and high-achieving sales teams. Top in the company for new recruits revenue acheiving 4.2 million pounds since june 2023
- top branch in the country on numerous weekly occasions with weekly figures exeeding £100k
- Analysed sales to identify top-performing products.
- Created and directed sales team training and development programmes.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Carried out sales visits to current and prospective customers.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
Regional Sales Manager
Scottish power (lte home sales)
Leeds, Yorkshire
03.2021 - 01.2023
- Appointed by National Manager to support sales teams in other regions, such as Lancashire and North East to maximise their sales.
- Turned around underperforming North East territory, growing sales revenues from £ 50,000 to £ 75,000 within 2 months .
- Set and monitored sales targets for the region, identifying needs for strategy adjustments to achieve set goals.
- Analysed sales data and developed strong sales strategy that led to revenue growth across the region.
- Collected customer and market feedback and reported information to company leadership.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Oversaw sales operations across large teams and territories.
- Retained existing customers and substantially grew customer base, product line, and sales volume.
- Managed employee performance reviews, built positive communication and delivered development insights.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Generated company growth through market expansion and sales.
Regional Sales Manager
Shell Energy (BBHSales Solutions)
South Yorkshire /Nottingham
06.2019 - 03.2021
- Turned around underperforming South Yorkshire, Nottingham and Derby territory, growing sales revenues
- Led a sales team of 20 to achieve 100% of their sales targets within 6 months
- Carried out all aspects of Energy sales training and compliance
- Monthly field and venue sales assessments
- Daily and weekly and monthly targets achieved whilst outperforming other regions in a short space of time
- Management of all staff on a day to day basis
- Recruitment and Training of new employees
- Set and monitored sales targets for the region , identifying needs for strategy adjustments to achieve set goals.
Regional Sales Manager
Kairos-Group (Zenith And St Helens Glass)
National, National
03.2018 - 06.2019
- Prioritised daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Maintained friendly and professional customer interactions at all times.
- Set up new accounts, established customer credit, and set up payment methods.
- Communicated sales promotions to customers to grow average customer account side by 100%
- Posted positions through approved recruitment channels.
- Assisted the diversity recruiter in complying with all corporate policies.
- Developed salary proposals for new recruits.
- Led the creation of recruiting plans for all open positions.
- Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
- Networked with industry contacts, association memberships and associates.
- Made salary adjustments and managed contract renewals and promotions.
Recruitment and Development Manager
Safestyle UK
Yorkshire, Yorkshire
1 2010 - 03.2018
- RESPONSABLE FOR THE RECRUITMANET AND TRAINING OF SALES AND CANVASS STAFF , BRANCH MANAGEMENT , INTERVIEWS ,SETTING UP AND RUNNING SALES AND CANVASS TRAINING COURSES IN VARIOUS BRANCHES
- Developed and facilitated job recruitment fairs.
- Led the creation of recruiting plans for all open positions.
- Developed salary proposals for new recruits.
- Posted positions through approved recruitment channels.
- Supported management in developing and implementing personnel policies and procedures.
- Organised new employee orientation schedules for all new hires.
Field Sales Trainer
Npower
leeds
5 2005 - 3 2010
- FIELD SALES TRAINING , COMPLIANCE, CUSTOMER WINBACK AND NEW AQUISITIONS , COVERING ALL ASPECTS OF TRAINING DOOR TO DOOR UTILTY SALES
- Transitioned an average of 30 leads into paying customers per week.
- Set up new accounts, established customer credit, and set up payment methods.
- Answered customers' questions regarding products, prices and availability.
- Emphasised product features based on analysis of customers' needs.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Maintained friendly and professional customer interactions at all times.
- Completed company leadership training programme.
Education
GCSE - undefined
Castleford Academy
yorkshire1997
Skills
- Self-motivated
- Persuasive negotiator
- Salesforce
- Dedicated team player
- Detail-orientated
- Superior organisational skills
- Networking enthusiast
- Workforce planning
- Job fairs planning
- Human resources policies
- Sales techniques
- Highly organised
- Pre-screening candidates
- Employee handbook development
Accomplishments
- Surpassed annual quota by 100%.
- Transformed low-performing sales team to top producing group in less than one year, bringing in £2M in revenue. 3 years consecutively
- Sustained 50% annual sales growth for 3 consecutive years by introducing innovative sales and marketing techniques.
References
ReferencesReferences are available on request.
Interests
TRAVELLING , MUSIC , KEEPING FIT AND SPENDING TIME WITH MY FAMILY
Additional Information
- MATHS LEVEL 2
- ENGLISH LEVEL 1
- ART LEVEL 1
- SCIENCE LEVEL 3
- MUSIC LEVEL 1
Timeline
Regional sales manager
P.E SOLUTIONS (Pozitive Energy
02.2025 - Current
Yorkshire Sales Manager
Anglian Home Improvements
05.2023 - 02.2025
Regional Sales Manager
Scottish power (lte home sales)
03.2021 - 01.2023
Regional Sales Manager
Shell Energy (BBHSales Solutions)
06.2019 - 03.2021
Regional Sales Manager
Kairos-Group (Zenith And St Helens Glass)
03.2018 - 06.2019
GCSE - undefined
Castleford Academy
Recruitment and Development Manager
Safestyle UK
1 2010 - 03.2018
Field Sales Trainer
Npower
5 2005 - 3 2010