HTML/CSS/JavaScript
Lee Holgate
Customer Service Technician
Stockport
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Junior Software Developer/Technical Support
Local Plumbers We Care
Stockport, Greater Manchester
07.2022 - 02.2023
- Designed intuitive graphical user interfaces to improve user experience.
- Led version control efforts for organization, employing public and open source repositories.
- Discussed issues with team members to provide resolution and apply best practices.
- Designed and developed analytical data structures.
- Translated technical concepts and information into terms parties could easily comprehend.
Junior Software Developer
Code Nation Full Stack Master course Bootcamp
Stockport, Greater Manchester
10.2021 - 02.2022
- Discussed issues with team members to provide resolution and apply best practices.
- Designed intuitive graphical user interfaces to improve user experience.
- Designed customized solutions for proposals to potential customers.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Clinical Support Worker
NHS Professionals
Manchester, LAN
10.2013 - 10.2021
- Delivered quality, comprehensive services to customers through team approach.
- Attended scheduled patient care conferences, in-services and departmental meetings.
- Noted physician orders in chart and completed directed actions.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Answered patient inquiries and provided information about healthcare services.
Clinical Support Worker
Central Manchester University Hospitals NHS Foundation Trust
Manchester, Lancashire
08.2011 - 09.2013
- Maintained accurate records of patient visits and treatments in patient medical files.
- Took and recorded patients' vital signs, documenting in medical charts.
- Completed necessary reports and documentation on time and to specifications.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Assisted patients with therapy exercises as specified by care team.
Education
Higher National Diploma - Adult Nursing
The University of Salford
Manchester, MAN 01.2013 - 01.2015
A-Levels - Economics(B), Electronics(D), Computing(D) and Law(C)
Marple Ridge Danyer's College
Stockport 09.2001 - 08.2003
GCSEs - General
Stockport School
Stockport 09.1996 - 08.2001
Skills
Creative problem solving
Technical Support
Medical terminology knowledge
Professional telephone demeanor
Technical Analysis
Software
WordPress
React
Nodejs
Git
Certification
Level 3 - principles of management certificate
Timeline
Junior Software Developer/Technical Support
Local Plumbers We Care
07.2022 - 02.2023
Junior Software Developer
Code Nation Full Stack Master course Bootcamp
10.2021 - 02.2022
Clinical Support Worker
NHS Professionals
10.2013 - 10.2021
Higher National Diploma - Adult Nursing
The University of Salford
01.2013 - 01.2015
Clinical Support Worker
Central Manchester University Hospitals NHS Foundation Trust
08.2011 - 09.2013
A-Levels - Economics(B), Electronics(D), Computing(D) and Law(C)
Marple Ridge Danyer's College
09.2001 - 08.2003
GCSEs - General
Stockport School
09.1996 - 08.2001