A dedicated professional with a strong focus on patience and concentration, excelling in creative problem resolution and customer service. Demonstrates clear communication and effective job schedule management, contributing to team success as a reliable team player. Committed to leveraging these skills to achieve organisational goals and enhance customer satisfaction.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work history
Digtal Printer / Litho Printer / Estimator
Denwal Press
Maidenhead, Windsor and Maidenhead
2001.04 - 2026.02
Operated advanced digital press systems to produce premium quality prints.
Managed bulk printing orders to meet tight deadlines without compromising on quality.
Checked final products for any errors or defects; guaranteed high-quality finished goods.
Undertook specialised printing tasks such as embossing or foil stamping, provided diverse service offerings to clients.
Assisted clients in selecting appropriate paper stocks for their specific project needs, leading to superior printed results.
Enhanced customer satisfaction with prompt and accurate printing services.
Collaborated with design and printing teams to turn around projects within target timeframes.
Directed callers to respective personnel through internal paging system enhancing operational efficiency.
Improved customer satisfaction by promptly answering calls and addressing queries.
Worked in fast-paced environment, managing stress effectively under pressure.
Assisted customers with product inquiries to increase sales potential.
Booking in & Estimating quotes on the Shuttleworth Computer System
Education
GCSEs - English / Maths / Information Technology / Business Studies
Furze Platt Senior School
Maidenhead, Windsor and Maidenhead
1996.09 - 2000.06
Skills
Patience and concentration
Creative problem resolution
Customer Service
Job schedule management
Clear communication
Team Player
Offset lithography expertise
Print production planning
Design layout understanding
Plate making
Binding equipment operation
Printing machine maintenance
Colour matching
Digital printing
Professional customer service
Computer Skills
Timeline
Digtal Printer / Litho Printer / Estimator
Denwal Press
2001.04 - 2026.02
GCSEs - English / Maths / Information Technology / Business Studies