Lee Dixon

Established Credit Control procedures to effectively manage debtor communications via telephone, letter, and email.
Achieved collection of 90% of outstanding debts within three months.
Minimised bad debt through diligent application of procedures.
Oversaw Customer Service operations to enhance client satisfaction.
Managed daily company operations during MD's absence, ensuring continuity.

Managed customer queries for national advertising company while pursuing outstanding debts

Handled customer inquiries in a professional manner, fostering positive interactions.
Followed up on outstanding payments through phone and email outreach.
Ensured accuracy of customer records to support operational efficiency.

Produced and distributed CD-ROMs in collaboration with a team for graduate market outreach.
Facilitated advertising opportunities for blue chip companies to showcase graduate recruitment initiatives.

Engaging in fast-moving credit control department, honing abilities necessary for proficiency as credit controller

Developed strong foundation in administrative responsibilities, enabling advancement to Customer Service Manager by end of tenure