Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee Coomber

Wymondham,United Kingdom

Summary

Accomplished professional with expertise in HR policies and procedures, client relationship management, and budget management. Demonstrates strong skills in department management, data analysis, and outstanding customer service. Proven track record in operational support and training and development, with a proactive initiative to drive organisational success.

Overview

23
23
years of professional experience
2
2
years of post-secondary education

Work History

Operations manager

Aspens Services
Norwich, Norfolk
08.2023 - Current

Responsible include,

  • Direct management of between 23 and 60 schools. A mix of secondary and primaries.
  • Successfully delivering on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Regular client meetings, termly reviews and monthly snapshots
  • Delivering on financial targets as specified by the company

Operations manager

Edwards & Blake (Elior)
Norwich, Norfolk
11.2015 - 08.2023

During my time with Edwards & Blake I worked in roles from Chef Manager, Area Support manager and finally Operation manager (2019-2023).

My role consisted of managing a mix of primary, secondary and colleges totalling upwards of 26 sites.

  • Liaised with stakeholders for transparent communication and better decision making.
  • Created a collaborative work environment for positive team dynamics.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Managed client relationships to ensure timely delivery of services.

Chef Manager

Dine Contract Catering
Norwich, Norfolk
06.2013 - 11.2015

Managing a B & I site servicing the client with a breakfast, lunch and supper provision.

  • Assisted in marketing efforts with attractive food presentations increasing footfall.
  • Developed seasonal menus to incorporate fresh local produce, promoting sustainability practices.
  • Maintained stock control systems reducing wastage and lowering costs.
  • Ensured compliance with food hygiene regulations, maintaining a safe work environment.

Chef manager

Barchester HealthCare
Norwich, Norfolk
05.2011 - 06.2013

Chef Manager within a care home catering for clients with a range of complex needs. Services included Breakfast, Lunch and supper.

  • Managed a team of chefs, ensuring high-quality food preparation.
  • Ensured compliance with food hygiene regulations, maintaining a safe work environment.
  • Partnered with dieticians to create health-conscious menu options attracting wellness-focused clientele.
  • Maintained stock control systems reducing wastage and lowering costs.
  • Conducted regular equipment maintenance checks ensuring uninterrupted kitchen operations.
  • Fostered an environment of teamwork amongst staff, boosting morale and productivity.
  • Trained junior chefs in advanced culinary skills, fostering professional growth.

Head Chef

Bond & Gowing, LTD (Queens Head)
Norwich, Norfolk
02.2002 - 05.2011

Head Chef in a local restaurant serving lunch and Dinner for upwards of 300 per day.

  • Trained junior staff for optimal performance and skill development.
  • Instituted a rotation system to minimise food waste.
  • Implemented new recipes for enhanced menu diversity.
  • Improved kitchen efficiency by streamlining cooking processes.
  • Oversaw quality control measures, maintained consistency across all dishes served.
  • Upheld health and safety regulations at all times in the kitchen.
  • Managed all aspects of the kitchen, ensuring smooth operation.
  • Delivered consistently tasty meals by adhering to recipe instructions.
  • Maintained exemplary hygiene standards in the kitchen area.

Education

NVQ Level 2 - Catering

Norwich City College
Norwich
09.2015 - 07.2017

Skills

  • HR policies and procedures
  • Client Relationship Management
  • Budget management
  • Department management
  • Data analysis
  • Outstanding customer service
  • Operational support
  • Training and Development
  • Proactive initiative

Timeline

Operations manager

Aspens Services
08.2023 - Current

Operations manager

Edwards & Blake (Elior)
11.2015 - 08.2023

NVQ Level 2 - Catering

Norwich City College
09.2015 - 07.2017

Chef Manager

Dine Contract Catering
06.2013 - 11.2015

Chef manager

Barchester HealthCare
05.2011 - 06.2013

Head Chef

Bond & Gowing, LTD (Queens Head)
02.2002 - 05.2011
Lee Coomber