Lee Coates

• Fostered strong relationships with colleagues and customers to enhance loyalty and satisfaction.
• Defined KPI targets to maintain solid standards of work in replenishment team.

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• Boosted team efficiency by streamlining trading processes.
• United employees through positive coaching and teamwork to improve trading department efficiency.
• Understood company strategies and adapted working practices and procedures to respond to them.
• Directed daily operations to achieve maximum output and reduce costs.
• Assessed staff and team performance and regularly actioned insights to maintain improvement.
• Tracked storage levels and controlled stock to meet customer availability.

• Led performance reviews, identified areas for improvement.
• Delegated tasks efficiently to maximise productivity.
• Facilitated staff training, resulting in better customer service.
• Coordinated cross-departmental collaboration for improved workflow.
• Boosted department efficiency by streamlining operational processes.
• Maintained inventory control, reduced stock shortages.

• Fostered a positive work environment with regular team-building activities.
• Facilitated staff training, resulting in better customer service.
• Delivered high-quality products to increase customer satisfaction.
• Led performance reviews, identified areas for improvement.
• Boosted department efficiency by streamlining operational processes.
• Delegated tasks efficiently to maximise productivity.
• Maintained inventory control, reduced stock shortages.