Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lee Christian Scanlon

Manchester,United Kingdom

Summary

Accomplished professional of graduate calibre, with expertise in leadership, team management, and programme coordination, driving service improvement and community engagement initiatives. Proficient in data analysis, reporting, and IT systems to support informed decision-making and enhance organisational efficiency. A highly motivated and ambitious professional with extensive skilled experience in safeguarding, sport/health promotion and social care practices with a focus on digital inclusion and addressing diverse needs through tailored solutions. Adept at training, evaluation, and problem-solving to foster continuous improvement while maintaining high standards of service delivery. Committed to leveraging strong negotiation and time management skills to a thrive and achieve impactful outcomes in dynamic environments.


Recognised for my reliability, integrity, and strong work ethic, my dedication is well recognised when fostering collaborative relationships with colleagues, stakeholders, and service users. Believing in success through partnership and being passionate about driving meaningful and positive change that will benefit both individuals and the wider community. Always striving to achieve success for whatever organisation or establishment I work for and always aiming to progress and develop my career with a transferrable skill set, to achieve the best for my organisation and colleagues around me.



Overview

23
23
years of professional experience

Work History

Digital Inclusion Officer

Manchester City Council Housing department
Manchester, United Kingdom
11.2023 - 01.2025
  • Develop and implement digital inclusion strategies on a daily basis.
  • Support local residents with digital skills training and access to technology.
  • Collaborate with community partners to enhance digital accessibility.


Social Care Assessor

Manchester City Council & Local Care Organisation
Manchester, United Kingdom
01.2022 - 11.2023
  • Holistically assessed individuals' care needs and provided tailored support. Completed 4 home visits daily.
  • Worked with multidisciplinary teams to improve service delivery.
  • Organised and managed casework and ensured compliance with care regulations on a daily basis.

Equipment Assessment officer

Manchester City Council & Local Care Organisation
Manchester, United Kingdom
03.2020 - 01.2022
  • Conducted holistic assessments for equipment and adaptations to support independent living, completing 4 home visits daily to local residents.
  • Liaised with healthcare professionals and service users for tailored solutions.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.

Primary Assessment Officer

Manchester City Council & Local Care Organisation
Manchester, United Kingdom
04.2014 - 03.2020
  • Holistically Assessed individuals' care needs and provided tailored support.
  • Networked with multidisciplinary teams to improve service delivery.
  • Managed casework and ensured compliance with care regulations

Homeless Assessment Officer

Manchester City Council Homeless department
Manchester, United Kingdom
04.2012 - 04.2014
  • Holistically Conducted assessments for multiple individuals and families experiencing homelessness on a daily basis at the customer care centre.
  • Provided support plans and referrals to housing services
  • Managed public relations duties to provide positive and accurate narratives.

Health Development Activator for Active Lifestyles and Wythenshawe Community Activator

Manchester City Council Leisure Services
Wythenshawe, United Kingdom
08.2010 - 04.2012
  • Developed community health initiatives to promote active lifestyles
  • Engaged with local organisations to increase participation in fitness programmes.
  • Fostered a sense of unity within the community through inclusive activities.
  • Coordinated volunteer programmes for enhanced civic engagement.

Extended Schools Community Development officer

Manchester City Council Leisure Services
Wythenshawe, United Kingdom
04.2009 - 08.2010
  • Developed community health initiatives to promote active lifestyles
  • Engaged with local organisations to increase participation in fitness programmes.
  • Developed extra curriculum activities for a cluster of primary schools and the community.

Multi sports coach and acting Extended Schools Community Development officer

Manchester City Council Leisure Services
Manchester, United Kingdom
08.2007 - 04.2009
  • Coached & Developed extra curriculum activities for a cluster of 4 primary schools and the community.
  • Applied positive customer service approach to increase satisfaction levels.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Lifeguard leisure assistant

Manchester City Council Leisure Services
Manchester, United Kingdom
04.2006 - 08.2007
  • Maintained the safety of the public using facilities
  • Maintained cleanliness and other facility duties.
  • Minimised accidents through diligent monitoring.
  • Observed swimmers attentively, quickly responding to risks and concerns.

Sports Facility Technician and volunteer football coach

MANCAT
Manchester, United Kingdom
01.2005 - 01.2006
  • Opened, supervised, maintained and locked up the facility for service users.
  • Improved efficiency and productivity by acquiring new skills.
  • Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.

Various catering, hospitality & Customer Service Roles

01.2002 - 01.2005

Education

Technical systems, training and qualifications
Manchester
06.2003 -

BA (Hons) Degree - Sport and Leisure Management

University of Bolton
Bolton
09.2008 - 07.2009

Foundation Degree - Sport and Fitness Management

Sport and Fitness Management
Manchester
09.2006 - 06.2008

Btec National - Sport

Sport
Manchester

Btec First Diploma - Sport

Sport
Manchester

9 GCSE'S - French, English, Chemistry, Biology, Chemistry, Physics, Technology, Geography, History

King Edwards VI High school
Morpeth

Skills

  • Leadership
  • Team Management
  • Organisational Skills
  • Time Management
  • IT Proficiency

  • Data Analysis
  • Reporting
  • Community Engagement/Customer care
  • Digital Inclusion

  • Needs Assessments
  • Service Improvement
  • Safeguarding
  • Health Promotion

  • Social Care Practices
  • Programme Coordination
  • Training
  • Evaluation

  • Problem-Solving
  • Negotiation
  • Decision-Making
  • Communication

References

  • Emma Quayle, MCC Housing team manager. Manchester City Council Housing department, Neighbourhood Directorate, White Moss Road, Manchester, M9, 6NZ, Emma.quayle@manchester.gov.uk, 07962389170
  • Joanne Martin, MCC Primary assessment team leader, Manchester Local Care Organisation, MEAP, Philips Park Road, Manchester, M11 3FU. , j.martin2@manchester.gov.uk, Tel: 0161 277 1704 / 07767663101

Timeline

Digital Inclusion Officer

Manchester City Council Housing department
11.2023 - 01.2025

Social Care Assessor

Manchester City Council & Local Care Organisation
01.2022 - 11.2023

Equipment Assessment officer

Manchester City Council & Local Care Organisation
03.2020 - 01.2022

Primary Assessment Officer

Manchester City Council & Local Care Organisation
04.2014 - 03.2020

Homeless Assessment Officer

Manchester City Council Homeless department
04.2012 - 04.2014

Health Development Activator for Active Lifestyles and Wythenshawe Community Activator

Manchester City Council Leisure Services
08.2010 - 04.2012

Extended Schools Community Development officer

Manchester City Council Leisure Services
04.2009 - 08.2010

BA (Hons) Degree - Sport and Leisure Management

University of Bolton
09.2008 - 07.2009

Multi sports coach and acting Extended Schools Community Development officer

Manchester City Council Leisure Services
08.2007 - 04.2009

Foundation Degree - Sport and Fitness Management

Sport and Fitness Management
09.2006 - 06.2008

Lifeguard leisure assistant

Manchester City Council Leisure Services
04.2006 - 08.2007

Sports Facility Technician and volunteer football coach

MANCAT
01.2005 - 01.2006

Technical systems, training and qualifications
06.2003 -

Various catering, hospitality & Customer Service Roles

01.2002 - 01.2005

Btec National - Sport

Sport

Btec First Diploma - Sport

Sport

9 GCSE'S - French, English, Chemistry, Biology, Chemistry, Physics, Technology, Geography, History

King Edwards VI High school
Lee Christian Scanlon