Lee Buttwell

· Managing a team of 10 across top two very successful departments,

· Managing marketing meetings on a weekly basis with the marketing team, looking at changes in client activity and delivering marketing campaigns within quarterly budgets.

· Working closely with the directors to achieve monthly and quarterly targets

· Responsible for reaching an annual budget of 1.6 million gross profit

· Managing key client account managers to achieve monthly and quarterly target for order take and client renewals and satisfaction.

· Overseeing all finance related activities for both departments

· responsible for monthly and quarterly reporting to CRM’s for four finance companies

· bi-weekly and monthly governance performance to budget meetings including PowerPoint presentations.

· Responsible for stock control, including buying, arranging collection and delivery of stock

· Responsible for overseeing compliance activity and monthly auditing

· Sales of additional insurance products and warranty

· Weekly KPI meetings with staff, including performance to budget and insurance sales percentages to reach companies required threshold

· Stock disposal, trade auctions for non-retail stock

· Called upon by higher management to cover over departments when other GSM’s are on annual leave

· Weekly account meetings, covering incoming account bonuses and VSB debtors

· Client second facing to help build relationships and close business

· Managing Monthly and quarterly team training, recognising industry changes and challenges, helping the team adapt to keep strong individual and team progression.

· Ensure the companies CRM database is up to date and being used effectively by the team to increase new business.

· Monitoring client satisfaction and maintaining top 5 percentile for both Renault and Dacia UK e-reputation scoring for the last two years running.

• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.

• Managed product development efforts using industry-specific tools to increase sales and overall company productivity.
• Oversaw financial management of 8 team members, including monthly account reviews and debt management.
• Increased new business and client relationships
• Worked closely with sales directors and general managers to help maximize the profit for the business.
• Managing a deal book of 70+ finance clients per month.
• Adding an average finance and insurance profit of £80,000+ per month, including add-on insurance products
• Assisting the department to deliver a yearly Budget of 1.4million gross profit.
• Management of compliance for the department and monthly audits
• Managed 3 separate department for 6 months during Covid.
  

• Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
• Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
• Identified prospect needs and offered appropriate products and services.
• Increased revenue through upselling and consistent contract renewals.
• Negotiated and closed sales to secure profitable deals and contracts.
• Maintained close and regular contact with assigned clients to nurture long-term relationships.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Delivered initial telephone consultations with warm leads, applying different sales strategies to overcome objections.