Lee-Anne Whyte
Kelty,Fife
Summary
Accomplished professional with expertise in project management, business analysis, and delivery assurance. Proficient in both Waterfall and Agile methodologies, with a strong focus on governance standards and project documentation. Demonstrates exceptional interpersonal and communication skills, adept at stakeholder analysis and management. Skilled in conflict resolution, people management, and team development to drive results. Experienced in utilising IT tools such as Excel, Word, PowerPoint, Visio, JIRA, and Confluence to enhance project outcomes. Committed to delivering high-quality customer service while pursuing opportunities for career advancement in strategic project leadership roles.
Overview
16
16
years of professional experience
2022
2022
years of post-secondary education
Work History
Senior Project Manager
NHS Fife
Dunfermline, Fife
04.2023 - 02.2025
- Focused on National Programmes of Delivery, particularly Child Health and Vaccination and Laboratory Information Management, providing project management and Digital led consulting services
- Managed board-approved service improvement initiatives from start to finish
- Maintained strong collaborations with NHS Boards, regional partners, and social care services
- Accumulated and maintained knowledge of system requirements and workflows across concurrent projects
- Managed technology integration and patient data migration through agile and waterfall project frameworks
Project Support Officer
NHS Fife
05.2022 - 04.2023
- Delivered key objectives in partnership with Transformation and Change Team for Mental Health Services Re-Design
- Created, managed and reviewed project plans, documentation and deliverables such as business cases
- Engaged with Service Managers, Clinicians and stakeholders to meet critical project deadlines
- Set up and oversaw project activities using industry-standard management tools
- Produced reports and papers for management and stakeholders including Scottish Government
- Bolstered the facilitation of stakeholder engagement through tailored materials, presentations, and feedback collation for decision making process with respect to key mental health services
Work Coach
Department for work and pensions
06.2021 - 04.2022
- Enhanced employment prospects and financial autonomy for Universal Credit recipients through coaching
- Provided efficient decisions tailored to claimants' needs while facilitating access to essential support services
- Developed understanding of local job markets, fostering claimant trust and resilience
Data Analyst
Fife Council
03.2021 - 06.2021
- Facilitated adoption of 'Belonging to Fife' strategy through reports and briefings for key stakeholders
DWP Administration Officer – Temp
Brook Street Agency
05.2020 - 03.2021
- Delivered tailored advice and support to Universal Credit claimants to enhance their outcomes
- Provided thoughtful case oversight with a focus on claimant welfare and accurate DWP case handling
Temp
Search Consultancy and MYM Recruitment
12.2019 - 01.2020
- Balanced administrative responsibilities with studies and volunteer activities
Lead Project Manager
Lloyd's Banking Group
11.2012 - 08.2019
- Directed large projects and workstreams, achieving on-time delivery in line with business requirements
- Directed resource allocation for cost-effective, timely, and high-quality project completion
- Led initiatives across customer-facing business units, focusing on organisational streamlining, transformation, and regulatory compliance
- Streamlined Secured Lending by transferring surveying and valuation services to a third-party vendor, involving TUPE of c300 staff, and introducing new cloud-based technology
- Optimised Secured Lending, Banking and Credit Operations, managing work transfer across sites
- Led critical phase of IT resilience programme, migrating 450,000 accounts to Debt Manager System
- Delivered strategic PEGA platform for fraud and disputes across six locations and 1,200 colleagues
- Supported peers as Peer Reviewer and Fast Path Ambassador
- Advised colleagues effectively as Grievance Hearing Manager
Assistant Change Manager, Card Fraud
Lloyd's Banking Group
08.2010 - 11.2012
- Led small projects and workstreams to ensure business goal alignment
- Implemented an automated solution for customer refunds across multiple sites and c500 colleagues, enhancing colleague and customer experience
- Led incident management and contingency strategies during Lloyd's and HBOS integration
- Established governance framework within newly formed change team
Project Analyst, Retail Programmes, and Sainsbury's Bank
Lloyd's Banking Group
10.2008 - 08.2010
- Delivered key programme and project management tasks, including research, data analysis, and information presentations
- Managed and delivered key project outcomes from initiation to completion
- Developed and introduced four innovative savings products and enhanced online platforms
- Enhanced IT infrastructure, directing data cleansing and migration of 12,000 mortgages
- Co-ordinated and executed team building activities for large teams
Education
Bachelor of Science - Psychology
The Open University
EdinburghSkills
- Project Management
- UAT
- Business Analysis
- Delivery Assurance
- Waterfall
- Agile
- Governance Standards
- Project Documentation
- Interpersonal Skills
- Communication Skills
- Stakeholder Management
- Influence
- Conflict Resolution
- People Management
- Team Development
- Drive for Results
- IT Skills
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Voluntary Contributions
Protecting the safety and welfare of vulnerable children in the local community through active volunteering with Children's Hearing Scotland.
Timeline
Senior Project Manager
NHS Fife
04.2023 - 02.2025
Project Support Officer
NHS Fife
05.2022 - 04.2023
Work Coach
Department for work and pensions
06.2021 - 04.2022
Data Analyst
Fife Council
03.2021 - 06.2021
DWP Administration Officer – Temp
Brook Street Agency
05.2020 - 03.2021
Temp
Search Consultancy and MYM Recruitment
12.2019 - 01.2020
Lead Project Manager
Lloyd's Banking Group
11.2012 - 08.2019
Assistant Change Manager, Card Fraud
Lloyd's Banking Group
08.2010 - 11.2012
Project Analyst, Retail Programmes, and Sainsbury's Bank
Lloyd's Banking Group
10.2008 - 08.2010
Bachelor of Science - Psychology
The Open University
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