Overview
Work History
Education
Skills
Timeline
Generic

Allison Lee

Goleta

Overview

5
5
years of professional experience

Work History

Care Coordinator

California Counseling Clinics
09.2023 - 08.2024
  • Coordinate mental health care for 100+ patients by conducting triage, involving empathetic listening and detailed notation of all provided client information to efficiently match patients with appropriate clinicians in a timely manner
  • Productively utilize EHR software to oversee and manage the booking of intakes, completion of patient profiles, and scheduling of all clinicians
  • Collaborate with insurance companies and succeed in verifying in-patient eligibility and benefits for all patients
  • Identify emergent situations and effectively transfer life threatening calls to appropriate agencies per protocol

Marketing Intern

Flip
11.2023 - 03.2024
  • Collaborate with the marketing and outreach team to plan and organize promotional events, enhancing brand app visibility
  • Conduct research to identify outreach targets and arrange meetings, expanding the number of app users
  • Create presentations and reports summarizing outreach efforts for headquarters

Child Youth Development Counselor

YMCA Bathgate Elementary School
07.2023 - 01.2024
  • Organize and lead diverse educational activities following a specific schedule for 100+ students TK-5 to participate in active learning
  • Nurturing each individual child through one-on-one conversations, tracking behavioral patterns, and providing positive reinforcement techniques to stimulate healthy development
  • Set and enforce classroom and playground rules to maintain children's safety and prioritizing the well-being of all children by teaching social, communicative, and problem-solving skills daily

Communications Committee Intern

Worldhealer
07.2023 - 08.2023
  • Design and execute an independent donation project focused on waste conservation to raise funds for outreach into public schools and youth organizations in Santa Barbara
  • Engage in and design curriculum ideas to promote healthy, diverse thinking in education and forward-thinking developmental activities for children in weekly meetings

Front Desk & Teacher

Kumon
06.2022 - 09.2022
  • Maintain orderly records of student assessments, learning sheets, and test results
  • Efficiently respond to email and phone calls in a timely manner to provide students and parents with requested information
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Barista & Server

Boba Square
06.2021 - 09.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Create and perfect a wide variety of hot and cold drinks in regular shifts with consistent positive customer satisfaction
  • Recommend products based on solid understanding of the menu and individual customer needs
  • Use POS system to accurately enter orders and process payments

Recruiting Director

Miracle for Youth Organization
01.2020 - 06.2021
  • Assess volunteer applications and conduct interviews with over 100+ potential volunteers to evaluate qualifications
  • Efficiently utilize online applications including Calendly, ZOOM, Excel, Slack, Google Forms, etc. to maintain communication throughout the executive board and volunteers
  • Devised outreach programs that formed relationships with 50+ public schools in the U.S.
  • Oversee the recruitment team and mentor new volunteers based on solid understanding of organization's goals and mission

Education

Bachelor of Science - Psychological & Brain Sciences

University of California Santa Barbara
Santa Barbara, California
06-2026

Skills

  • Interpersonal skills
  • Organizational skills
  • Time management
  • Customer service
  • Case management
  • Documentation
  • Team collaboration
  • Administrative skills
  • Patient advocacy
  • Sales and product knowledge

Timeline

Marketing Intern

Flip
11.2023 - 03.2024

Care Coordinator

California Counseling Clinics
09.2023 - 08.2024

Child Youth Development Counselor

YMCA Bathgate Elementary School
07.2023 - 01.2024

Communications Committee Intern

Worldhealer
07.2023 - 08.2023

Front Desk & Teacher

Kumon
06.2022 - 09.2022

Barista & Server

Boba Square
06.2021 - 09.2022

Recruiting Director

Miracle for Youth Organization
01.2020 - 06.2021

Bachelor of Science - Psychological & Brain Sciences

University of California Santa Barbara

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Allison Lee