Leda Angar
Bolton,England
Summary
Dynamic and detail-oriented professional with strong written and verbal communication skills, adept at teamwork and problem-solving. Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint, with a proven ability to remain calm under pressure. Multilingual with excellent time management and organisational abilities, seeking to leverage these competencies in a challenging role that fosters growth and development.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
Work history
Customer service/FOH
Dujour Bakehouse
Bolton, Greater Manchester
2024.07 - 2025.08
- Delivered excellent customer service by assisting 50+ customers daily, with a friendly, professional approach
- Always followed food safety and hygiene standards
- Completed opening and closing checklist to create a welcoming store environment.
- Helped to prepare food and drinks orders during busy periods.
- Handled transactions accurately and maintained high attention to detail.
- Built strong team working skills and communication skills in a fast-paced setting.
- Carried out cleaning and organization tasks to keep high cleanliness standards.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
Retail assistant
Heavenly Heelz
Leigh
2022.01 - 2024.01
- Operated till systems correctly and confidently, ensuring accurate transactions.
- Greeted customers and offered support when needed
- Helped with stock checks and made sure products were displayed properly.
- Kept the shop floor clean and organized throughout the day.
- Advised customers on product selection based on their needs.
- Assisted in stock replenishment to maintain store appearance.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Education
A Levels - Sociology (C), Psychology (D)
Bolton Sixth Form College
2023.01 - 1 2025
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Bolton Muslim girls' school
BSc - Adult Nursing
University of Salford
Skills
- Strong written & verbal communication
- Teamwork & problem-solving
- Attention to detail
- Time management & organisation
- IT skills: Microsoft Word, Excel, PowerPoint
- Calm under pressure
- Multilingual
Languages
English- fluent
Farsi/Dari- native
Pashto- pre intermediate
References
Available on request.
Accomplishments
- Completed food allergy and intolerance training.
- Joined a youth group advocating for the working class people, trying to make changes in greater Manchester. The group was called reclaim which is the youth group that helped create the famous our pass for teenagers aged 16-18 free bus travel.
Timeline
Customer service/FOH
Dujour Bakehouse
2024.07 - 2025.08
A Levels - Sociology (C), Psychology (D)
Bolton Sixth Form College
2023.01 - 1 2025
Retail assistant
Heavenly Heelz
2022.01 - 2024.01
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Bolton Muslim girls' school
BSc - Adult Nursing
University of Salford