Lebogang Serumula
Pretoria,South Africa
Summary
Dependable professional with highly relevant transferable skills in office management and customer service. Demonstrates strong organisational abilities and effective communication. Poised to streamline administrative processes and enhance team productivity.
Overview
6
6
years of professional experience
Work history
Administration clerk
XVT Engineering Services
Pretoria, South Africa
01.2025 - Current
- Maintained accurate records, ensuring accountability and transparency in transactions.
- Delivered excellent customer service through phone and email correspondence.
- Handled sensitive information with discretion, fostering trust amongst colleagues.
- Streamlined invoice processing to reduce payment delays.
Housekeeping supervisor
Nerso Scope
Johannesburg, South Africa
11.2023 - 12.2024
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Developed efficient rosters which maximised workforce utilisation whilst minimising overtime costs.
- Assisted housekeepers in their duties, enhancing efficiency and effectiveness of work done.
Retail sales associate
Makro SA
Silverlakes, South Africa
01.2020 - 10.2023
- Participated in staff meetings contributing valuable insights for improvement.
- Operated till systems correctly, ensuring accurate transactions.
- Contributed to sales targets through active promotion of products.
- Lead the training of new staff members to improve team efficiency.
Education
Bachelor of Laws - Law
University Of South Africa
South Africa 01.2016 -
Contact Centre Agent - Call Centre
ICollege
South Africa 01.2018 - 12.2018
Certificate of Higher Education - Matric
Mahube Valley Secondary School
South Africa 01.2010 - 12.2014
Skills
- Data entry speed
- Task completion focus
- Bookkeeping proficiency
- Office coordination
- Invoice processing
Languages
English
Advanced (C1)
Sepedi
Advanced
Reference
- Mr Rodney Matjomane
Director: XVT Engineering Services
0722678868
- Ms Mary-Jane
Manager: Makro SA
012 801 1914
Timeline
Administration clerk
XVT Engineering Services
01.2025 - Current
Housekeeping supervisor
Nerso Scope
11.2023 - 12.2024
Retail sales associate
Makro SA
01.2020 - 10.2023
Contact Centre Agent - Call Centre
ICollege
01.2018 - 12.2018
Bachelor of Laws - Law
University Of South Africa
01.2016 -
Certificate of Higher Education - Matric
Mahube Valley Secondary School
01.2010 - 12.2014
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