Leanne Stevenson
St Andrews,Fife
Summary
Compassionate, professional and committed Health and social care worker with 22 years of experience working within residential and community learning disability teams devising and implementing successful support programmes. Dedicated and driven to deliver positive outcomes.
Meticulous in assessment and monitoring to deliver necessary resources for individualised needs.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
Work history
Appropriate Adult
Stirling Council
Stirling, Stirling
08.2023 - Current
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Facilitate communication between client and police
- Work with perpetrators, witnesses and victims of crime
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Established and maintained professional relationships to offer objective guidance and support.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Exercised professional judgement
Day Service Officer
Renfrewshire Council
Paisley, Renfrewshire
04.2016 - 06.2023
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Adhered to safeguarding principles to protect service users from risk.
- Responded calmly to manage crises and emergency situations.
- Maintained accurate, up-to-date and confidential files in line with reporting standards.
- Advocated on behalf of service users to protect their best interests.
- Exercised professional judgement to implement interventions and make tough decisions.
- Worked with community organisations to create access to resources and assistance to meet client varying needs.
- Reported on case progress, updates and interventions in alignment with regulatory standards.
- Liaised with multi-disciplinary professionals and caregivers to foster positive relationships.
- Managed assigned caseload documentation in alignment with regulatory requirements and standards.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Established and maintained professional relationships to offer objective guidance and support.
- Promoted client well-being through effective case management, and advocacy.
Education
Scottish Qualifications Certificate - Standard grades
Johnstone Hight
Johnstone, RenfrewshireSVQ Level 3 - Health and social care
Quarriers
Bridge of Weir, Renfrewshire 03/2015 - 04/2016
Higher National Diploma - Nursing
Stow college
Glasgow 08/2007 - 06/2008
Skills
- Caseload management
- Care plan development
- Community engagement
- Documentation management
- Documentation skills
- Interprofessional teamwork
- Person-centred care
- Community outreach programmes
- Stakeholder relationship management
- Accurate record-keeping
- Confidential documentation and record-keeping
- Excellent interpersonal skills
- Strong communicator
Accomplishments
During the pandemic I was seconded to work with the Learning disability Social work team, during my time there I had my own case load that I prioritised and worked through. I worked on a duty rota providing support for people calling in either looking for advice or in crisis, it was my responsibility to either escalate this to a senior social worker or give appropriate advice/support myself.
One of my main responsibilities was keeping in touch with service users and their family or support provider, during the restrictions many day services were closed and support providers were being stretched to their limits. this was also having an impact on families and the person. Where appropriate I would request emergency respite or budget requests to increase support hours.
I would regularly chair and minute core action reviews, and assess the needs of people supported by social work services. This would also involve keeping electronic records updated and collaborate with other health and social care professions.
I am currently studying an open university degree, Health and Social care. I study part time.
Timeline
Appropriate Adult
Stirling Council
08.2023 - Current
Day Service Officer
Renfrewshire Council
04.2016 - 06.2023
Scottish Qualifications Certificate - Standard grades
Johnstone Hight
SVQ Level 3 - Health and social care
Quarriers
03/2015 - 04/2016
Higher National Diploma - Nursing
Stow college
08/2007 - 06/2008