Resourceful and aspiring professional with talent for strategic planning and team leadership, excelling in problem-solving and communication. Proven ability to manage cross-functional projects and streamline operations, ensuring seamless workflow and increased productivity. Ready to drive business success and growth in an Operations Management role.
Implemented workflow processes and contractual management across the whole business. Established a new OneDrive filing system for all project documentation. Integrated XERO for accounts, creating a purchase order and bill system with approval parameters for cashflow, budgeting, and WIP. Developed a Hubspot database to track sales, marketing, and management of subcontractor/supplier networks. Enhanced Monday.com to manage projects from pre-construction to snagging, including issuing of weekly POW in Gantt format to clients. Improved team communication and visibility, contributing to a threefold turnover increase within a year.
Organising processes for small manufacturing firm. Leading manufacturing and sales meetings. Taking ownership of Project management systems and accounting procedures. Implemented CRM systems, and HR policies. Supplier network management.
Managed HR, staff, internal procedures, logistics, warehouse stock, and sales for the UK subsidiary of a European leader in electronic test equipment. Converted UK price list from €, oversaw Chauvin Arnoux UK website development for online sales, and coordinated trade shows, including POS design, stand setup, and sales team strategy. Supported the general manager as PA when needed.