Leanne Lee
Leicester,Leicestershire
Summary
Driven professional with keen eye for trends and knack for strategic planning. Possesses strong analytical skills and ability to build lasting relationships whether that’s customers or suppliers.
Always keep to learn new skills.
I put in 100% with everything that I do .
Overview
16
16
years of professional experience
Work history
Merchandiser
Costco wholesale
Leicester, Leicestershire
03.2025 - Current
- Ensured accurate pricing and labelling of all products on display.
- Managed visual merchandising efforts, enhanced overall store appeal.
- Assured retail store standards by maintaining an organised layout.
- Analysed sales reports, implemented effective merchandise strategies accordingly.
- Boosted product visibility by creating appealing displays.
- Replenished key ranges to achieve strong stock availability.
- Gained a counterbalance forklift license
Bakery supervisor
Costco wholesale
Leicester , Leicestershire
07.2022 - 03.2025
- Conducted regular meetings to communicate company policies and updates to staff members.
- Achieved streamlined production process with effective scheduling and organisation.
- Reduced waste by implementing efficient use of ingredients and resources.
- Created appealing displays that increased sales of baked items.
- Performed inventory checks regularly for timely replenishment of supplies.
- Encouraged a positive working atmosphere amongst staff members, fostering teamwork and morale improvement.
- Improved product quality with regular inspections and feedback to staff.
- Led team effectively to meet daily production targets.
- Managed customer complaints professionally for improved customer relations.
Front end supervisor
Costco wholesale
Leicester , Leicestershire
08.2019 - 07.2022
- Ensured seamless functioning of front end operations with diligent supervision.
- Facilitated smooth workflow with efficient scheduling and task distribution.
- Prioritised tasks effectively, ensuring optimal productivity levels were maintained.
- Coordinated with other departments for efficient store management.
- Managed conflict resolution procedures to maintain harmonious workplace relations.
- Trained new staff members to enhance team performance.
- Enhanced consumer engagement with proactive customer service approach.
- Oversaw employee performance reviews, promoting professional development opportunities.
- Handled cash transactions accurately, ensuring financial integrity at the point of sale.
- Trained new employees in company policies and procedures.
- Supervised employees, providing coaching and mentorship to optimise productivity.
- Performed regular performance appraisals, working with individuals to devise plans towards making necessary improvements.
- Held regular staff meetings to brief team on new products and promotions.
- Analysed daily, weekly and monthly sales figures to determine section profitability.
- Collaborated with HR department to recruit and hire new employees to meet section staffing needs.
- Enforced compliance with legal, safety and health guidelines to reduce team risk.
- Conducted disciplinary action in line with store policies and termination of employees.
- Generated incident reports and implemented preventative action to eliminate reoccurrence of similar issues.
Front end assistant
Costco wholesale
Leicester , Leicestershire
07.2015 - 08.2019
- Handled returns and exchanges professionally, ensured high levels of customer satisfaction.
- Prioritised tasks effectively during busy periods, maximised productivity on shop floor.
- Resolved complaints with prompt, courteous service.
- Managed inventory, ensured product availability.
- Processed payments accurately to ensure a seamless checkout process for customers.
- Assisted colleagues when needed for overall smooth operation of store front end duties.
- Collaborated with team members, improved efficiency across the board.
- Provided friendly service to enhance customer experience.
- Assisted customers in finding desired products for increased satisfaction.
- Improved customer satisfaction by providing timely and accurate assistance.
- Monitored cleanliness and organisation at front end areas, maintained positive shopping environment.
- Followed company policies to maintain professional standards at all times.
- Coordinated workflow efficiently to improve customer experience.
- Supported sales initiatives to increase store revenue.
- Guided customers to locate products or alternative items.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Food demonstrator supervisor
WDS
Leicester , Leicestershire
01.2012 - 07.2015
- Created an inviting atmosphere for customers through tasteful display arrangements.
- Increased footfall at the demonstration area by regularly changing displayed items.
- Ensured health and safety standards with proper handling of food samples.
- Provided exceptional customer service to enhance shopping experience.
- Maintained cleanliness of demonstration area whilst ensuring all equipment was properly sanitised after each use.
- Answered consumer queries, built strong relationships with potential buyers.
- Built rapport with customers through effective communication and active listening skills.
- Collaborated with team members for seamless execution of daily tasks.
- Gained customer interest and trust with personable attitude.
Sports leader
Ymca
Leicester , Leicestershire
09.2009 - 12.2011
- Developed strategic game plans for competitive advantage.
- Arranged sporting events, fostered community engagement.
- Facilitated skill development workshops resulting in increased technical prowess amongst students
Education
NVQ Level 2 - Sports leadership
YMCA
Leicester 07.2008
Skills
- Space utilisation expertise
- Retail industry familiarity
- Critical thinking capabilities
- Forecasting accuracy
- Customer focus
- Cross-Functional coordination
- Decision-Making prowess
- Visual creativity
- Efficient time management
- Retail industry knowledge
- Stock rotation tactics
- Supply chain understanding
- Merchandise display creativity
- Team player
- Performance Management
- Shipping and receiving
- Logistics management
- Friendly and outgoing
- Strong commercial acumen
- Organised and efficient
- Vendor relationship management
- Store maintenance
- Risk reduction strategies
- Client focus
- Initiative taking
- Communication proficiency
- Creative vision
- Safety consciousness
Timeline
Merchandiser
Costco wholesale
03.2025 - Current
Bakery supervisor
Costco wholesale
07.2022 - 03.2025
Front end supervisor
Costco wholesale
08.2019 - 07.2022
Front end assistant
Costco wholesale
07.2015 - 08.2019
Food demonstrator supervisor
WDS
01.2012 - 07.2015
Sports leader
Ymca
09.2009 - 12.2011
NVQ Level 2 - Sports leadership
YMCA