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Associate principal engineer

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Experienced hospitality professional skilled in front desk operations, guest check-in/out, payment processing, and night audits. Proven ability to supervise and train staff, manage group bookings, and optimize occupancy and revenue. Committed to delivering exceptional guest service, resolving issues promptly, and maintaining safety and security protocols. Adept at coordinating reservations and ensuring smooth hotel operations while responding effectively to emergencies.

I am focused on learning as much as I can about the role and about how I can best serve the needs of the department and the company. I am a highly hardworking and determined individual with the ability to achieve the best possible standard, in any task given to me. I have excellent communication skills, working in a team and communicating with customers or clients. I am consistent in all that I do with the ability to work well under pressure, I seek to develop my skills and expand my experience.

Dynamic professional with a strong background in customer service and team leadership, previously at Craft Bar & Kitchen Paihia. Proven ability to enhance operational efficiency and mentor staff, ensuring compliance and excellence. Skilled in cash management and relationship building, consistently achieving customer satisfaction through effective communication and problem resolution.

Highly accomplished Duty Manager with a proven track record in overseeing Venues day to day operations and ensuring exceptional customer service. Skilled in training staff, managing rosters, and handling cash with accuracy. Demonstrated expertise in problem-solving, crowd control, and maintaining a safe environment. A reliable, detail-oriented professional with strong communication skills and a passion for delivering quality experiences

Accomplished leader with proven expertise in management, customer service, and event coordination. Successfully oversees restaurant operations and banquet management, ensuring flawless event execution. Strong communicator with a focus on operational efficiency and enhancing guest experiences. Dedicated to leveraging skills to achieve exceptional results in fast-paced hospitality settings.

Leanne Cole

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Duty Manager

Full time mum

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Team Member

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AS level - Maths

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Duty Manager

Full time mum

Team Member

Team Member

AS level - Maths

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