LeAnn Gayle
London,ENG
Summary
As a detail-driven and commercially aware professional with expertise in retail operations, supply chain management, and e-commerce, I thrive in dynamic and fast-paced environments. At MG&Co., I strengthened supply chain coordination, purchase order management, and cross-functional communication, ensuring stock arrived on time and product launches ran smoothly. As a result, I am skilled at managing complex inventory flows, maintaining accurate e-commerce product information, and efficiently overseeing sample and PR requests. Supporting creative shoots, organising production samples, and delivering high-level customer and trade service have reinforced my ability to uphold brand standards while driving operational efficiency. With a strong interest in product development and the beauty retail landscape, I am eager to bring my organisational expertise, commercial awareness, and proactive mindset to the Selfridges Buying team.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Studio Co-ordinator & Customer Experience
MG&Co.(Matilda Goad)
London,United Kingdom
01.2025 - Current
- Raised and managed purchase orders end-to-end, coordinating with suppliers, freight partners and the warehouse to ensure timely and accurate stock delivery.
- Supported the Operations Manager in forecasting and stock planning by providing accurate inventory updates and product performance insights.
- Increased customer retention and satisfaction by implementing streamlined response strategies that reduced response times and improved consistency.
- Conducted regular website audits to ensure product pages, assets and descriptions were accurate, compelling and optimised for conversion.
- Maintained an organised stockroom and sample library, reducing time spent locating items and improving cross-team efficiency.
- Identified and flagged UX and product information gaps, contributing to improvements in the online shopping experience.
Styling Assistant
Adidas
London,United Kingdom
08.2024 - 08.2024
- Arrived on location before the team to prepare for the day, which included steaming all garments, organising accessories, and allocating specific looks for each model to ensure efficiency.
- Managed multiple fittings to finalise outfit selections for the talent, minimising last-minute alterations on the shoot day and contributing to seamless workflow.
- Dressed models during fittings and on set, facilitating changes to outfits as required to suit the client's preferences and maintain creative vision.
- Captured photographs of confirmed looks and printed them for display on poster board, providing a clear reference point for the team and ensuring everyone was informed about the selected outfits for each model.
- Demonstrated proactivity by anticipating the needs of the head stylist, which streamlined the overall on-set process, minimising work and allowing for quick adjustments when necessary.
Sales Associate
Anine Bing
London,United Kingdom
07.2023 - 05.2024
- Provided exceptional customer service by addressing inquiries and assisting clients, resulting in a 10% increase in customer satisfaction ratings within six months, showcasing the ability to meet deadlines and prioritise workloads effectively.
- Contributed to a £20,000 PCM increase in sales while consistently hitting monthly sales targets through confident customer interaction and cross-selling, exhibiting excellent business acumen and the ability to support team revenue goals.
- Achieved accurate and up-to-date inventory records through efficient management of bi-monthly stocktakes, resulting in streamlined shop floor procedures and an enhanced overall customer experience.
- Coordinated the international shipment of RTW, preparing 30 boxes over three days, significantly optimising processes and showcasing the ability to handle multiple tasks simultaneously.
- Scheduled and facilitated client buying appointments, highlighting new season lines and providing styling expertise to enhance client engagement and satisfaction, showcasing exceptional communication and interpersonal skills.
Styling Assistant&Production Intern
PAQ Works
London,United Kingdom
11.2023 - 12.2023
- Successfully managed three projects simultaneously at PAQ, ensuring smooth and efficient execution within tight deadlines. Demonstrating the ability to assist multiple areas of the business simultaneously and meet critical deadlines.
- Kept a high level of tidiness, cleanliness and appearance around all areas of the studio to ensure a clean work environment to increase productivity.
- Steamed garments meticulously in preparation for fittings and assisted with coordinating looks to highlight any changes before the arranged shoot day.
- Attended and captured meetings' minutes, utilising short-hand formats to record discussions and conclusions.
Sales intern
Madeleine Thompson
London,United Kingdom
09.2022 - 09.2022
- Managed coordination of PR gifting for press and VIPs at Madeleine Thompson, cultivating relationships and enhancing brand visibility.
- Assisted with showroom set-up by installing window decals, organising merchandise and pricing items to ensure a seamless shopping experience.
- Facilitated accurate point-of-sale transactions and provided product knowledge to clients, resulting in a 10% increase in sales volume.
- Implemented an Excel-based inventory management system and utilised cross-referencing to effectively track merchandise sales.
Styling Assistant
Bricks Magazine
London,United Kingdom
07.2022 - 07.2022
- Maintained flexible work schedule, accommodating early mornings and late evenings, to support ad hoc duties for the wider team.
- Efficiently organised sample call-ins and oversaw pick-ups from PR agencies and designers.
- Ensured timely execution of tasks through managing garment preparation, steaming, and efficient organisation of accessories prior to the rest of the team arriving on set.
- Dressed models for on-camera appearances by pinning and adjusting clothes for optimal fit and presentation
Education
Bachelor of Arts - Fashion Journalism & Content Creation
University of Arts London
London, United Kingdom 10.2020 - 06.2023
Skills
- E-commerce & Inventory Systems: Shopify Pro, Mintsoft, Unleashed; experienced in product uploads, website auditing, and content management
- Supply Chain & Operations: Purchase order management, stock inventory tracking, logistics coordination, order fulfilment, and returns management
- Inventory Management: Proficient in maintaining organised records and systems, with experience in streamlining workflows
- Product loss prevention
- High level of numeracy
- Data & Analysis: Excel (formulas, pivot tables, v-lookups), Google Sheets, MS Office; able to monitor stock performance and support data-driven decisions
- Inventory audits
- Quality Control & Attention to Detail: Meticulous in inspecting and preparing samples, ensuring compliance with brand standards
References
References available upon request.
Timeline
Studio Co-ordinator & Customer Experience
MG&Co.(Matilda Goad)
01.2025 - Current
Styling Assistant
Adidas
08.2024 - 08.2024
Styling Assistant&Production Intern
PAQ Works
11.2023 - 12.2023
Sales Associate
Anine Bing
07.2023 - 05.2024
Sales intern
Madeleine Thompson
09.2022 - 09.2022
Styling Assistant
Bricks Magazine
07.2022 - 07.2022
Bachelor of Arts - Fashion Journalism & Content Creation
University of Arts London
10.2020 - 06.2023