Leah Nicole Cottam
44 Bridge Road, Nether Kellet,Carnforth, Lancashire
Summary
I'm a diligent worker and work hard to learn whatever is needed of me as fast as possible. I have a good attention to detail and can maintain high cleanliness standards where needed which helps ensuring a pleasant environment for customers.
Overview
3
3
years of professional experience
Work History
Housekeeping Team Member
Travelodge
10.2023 - Current
- Cleaned guest rooms to maintain high standards of cleanliness, ensuring comfort for incoming guests.
- Managed tasks efficiently during peak periods to meet guest arrival deadlines.
- Provided clear communication with the guests whenever they had a request and tried to fulfil the request to the best of my abilities.
- Trained new staff twice, guiding them on efficient work practices while prioritising clear communication to help them feel comfortable in their new roles.
Cleaner
Crystal Clean South Lakes Limited
04.2024 - 11.2025
- Visited holiday homes and private properties around the lakes to clean after guest departures and maintain cleanliness while owners were away.
- Ensured clear communication was prioritised with my manager in the cases of broken glass or broken furniture maintaining health and safety standards so whatever had been broken can get replaced if needed.
- Collaborated in teams of 2-3, dividing tasks and assisting one another to deliver fast, high-quality service.
Front of House Team Member
Fish Express - college work experience opportunity
01.2024 - 02.2024
- Worked the register for a short while when serving customers.
- Maintained cleanliness in the dining area clearing tables and wiping them down when guests have left.
- Helping to open up the shop by preparing whatever was asked of me.
- Prepared the sauce pots for customers when ordered and putting food in the takeaway bags.
- Delivering food to customers who have decided to eat inside instead of takeaway.
- Provide a friendly service to those who stopped by.
Education
NVQ Level 3 - Forensic Science and Criminal Investigations
Kendal College
Kendal01-2025
Kirkbie Kendal School
Kendal01-2023
Skills
- Time management - I'm very conscious of time with punctuality being important to me
- Communication - If there are any issues I can communicate with the team and management as well as showcasing friendly communication skills with customers
- Cleaning techniques
- Teamwork skills - I enjoy working in teams and can communicate effectively with my team
- Adaptability - I can adapt well to different dynamics and learn fast from others
Timeline
Cleaner
Crystal Clean South Lakes Limited
04.2024 - 11.2025
Front of House Team Member
Fish Express - college work experience opportunity
01.2024 - 02.2024
Housekeeping Team Member
Travelodge
10.2023 - Current
NVQ Level 3 - Forensic Science and Criminal Investigations
Kendal College
Kirkbie Kendal School