Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Tasker

Eastbourne,England

Summary

Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

8
8
years of professional experience

Work History

Assistant manager

The Vapour Trail
Peacehaven, East Sussex
08.2021 - Current
  • Managed daily operations to ensure smooth running of the shop floor.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Monitored sales performance regularly adjusting strategies as required.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Improved customer service by implementing new procedures and protocols.
  • Handled stock control duties diligently preventing overstocking or shortages.

Crew member

Fort Fun
Eastbourne, East Sussex
01.2017 - 10.2019
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Provided personalised customer service fostering loyalty amongst clients.
  • Trained in food safety and hygiene practices.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Flexibly took on various roles to support workflow.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.
  • Addressed questions, concerns and complaints of customers.
  • Warmly greeted customers and proactively reduced wait times.
  • Ran orders from kitchen to dining areas.
  • Worked fast and accurately to meet customer needs and service goals.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.

Education

NVQ Level 2 - Health and Social Care

East Sussex College
Eastbourne
03.2020

Skills

  • Communication excellence
  • Supervisory expertise
  • Retail operations understanding
  • Leadership proficiency
  • Product display creativity
  • Customer relationship building
  • Excellent communication
  • Staff management
  • Staff mentoring
  • Customer Service
  • Training and Development
  • Outstanding customer service

Timeline

Assistant manager

The Vapour Trail
08.2021 - Current

Crew member

Fort Fun
01.2017 - 10.2019

NVQ Level 2 - Health and Social Care

East Sussex College

Similar Profiles

CREATE PROFILE
Leah Tasker