Leah Smith

Experienced Barista Maestro with a proven track record in management at Costa Coffee, excelling in cash handling, customer interaction, and staff training. Demonstrates expertise in beverage preparation and equipment operation, ensuring high-quality service and maintaining a clean work environment. Former Sales Assistant at WHSmith with strong skills in sales support, customer relationship management, and conflict resolution. Adept at multitasking and time management, consistently delivering exceptional customer service even during high-volume periods. Career goals include advancing within the hospitality industry to further develop leadership skills and enhance operational efficiency. Versatile professional demonstrating strengths in customer interaction and multitasking. Adapts to changing demands through effective time management and conflict resolution skills. Committed to fostering positive relationships and enhancing customer loyalty.