Leah Robinson

My role as Regional administrator involved tasks such as;

- Managing customer accounts

- Chasing overdue debts

- Setting credit limits with the use of Credit safe and risk assessments

- Ensuring timely payment collection

- Maintaining a positive and trusting customer relationship.

- Coordinating with dispatch, sales team, account managers and general management, maintaining communication and teamwork.

- Ensuring all reporting was up to date and maintained for a regional access.

- Covering multiple sites in the South East, leading a team of Administrators

- Assist with legal proceedings for non-paying customers when necessary, following company guidelines.

In house responsibilities such as;

- Stationary orders

- Meeting host

- Fire alarm testing and Fire marshall

- First aid

- Cash handling

- Petty cash

- Audit / stock take - for both in house standards and legal requirements followed by a paint distribution centre.

- Staff management

- Store recruitment

- Trader communication

- Stock control and ordering

- Carry out in house training with new staff

- Use dynamics till and computer system

- Budgeting (GP, wages, essentials, KPI's)

- Customer service specialist

- Customer retail and trade relationships