Leah-Melody Devereux
Summary
Dedicated Team Leader with strengths in client advocacy and crisis intervention. Evaluates client situations to devise effective treatment plans, ensuring comprehensive support during critical periods. Develops prevention programmes with a community-specific approach, enhancing overall client outcomes. Experienced professional demonstrating strengths in team supervision and employee training. Adapts to changing demands through effective crisis management and program development.
Driven Team Leader excelling in coordinating teams to achieve strategic goals. Proven ability to foster collaboration, enhance productivity, and streamline processes. Strong focus on developing team members' skills, ensuring high performance and job satisfaction. Deliver impactful results through strategic planning and decisive action.
Overview
7
7
years of professional experience
Work History
Support Worker/Team Leader (2021)
Praxis Care
Rosslare Harbour, Wexford
04.2019 - Current
- Led a team of social care professionals, fostering a supportive and collaborative work environment to enhance service delivery.
- Coordinated multidisciplinary team meetings to discuss client care plans, ensuring holistic support for individuals and families.
- Established a mentorship scheme within the team, pairing experienced staff with new recruits to support their induction and ongoing development.
- Assessed training needs of team members, organising professional development opportunities to enhance expertise and job satisfaction.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Organised direct and outside referrals to provide clients with ongoing support during crisis situations.
- Conducted individual and family interviews to assess situations and determine situations required.
- Maintained comprehensive case history records and drafted detailed reports on observations, diagnoses and treatment plans to inform care strategies.
- Partnered with social service agencies and healthcare providers on individual client plans.
- Evaluated patient behaviour, moods and other responses to determine correct diagnosis and devise treatment plans.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Maintained accurate records of care activities, assessments, and outcomes, utilising data to inform service improvements.
- Monitored and evaluated the effectiveness of care plans, adapting strategies to meet the changing needs of service users.
- Advocated for clients by negotiating with service providers to secure essential resources and support.
- Developed prevention and intervention programmes with community-specific approach.
Education
QQI Level 5+6 - Special Needs Assisting + Healthcare
Chevron
Wexford01-2019
Skills
- Crisis intervention
- Case management
- Client assessment
- Care plan evaluation
- Multidisciplinary collaboration
- Team leadership
- Team supervision
- Task delegation
- Project oversight
- Program development
- Budget oversight
- Resource allocation
- Administrative management
- Policy implementation and enforcement
- Strategic planning
- Priority management
- Decisive decision-making
- Task prioritising
- Training and Development
- Professional development
- Team development strategies
- Conflict resolution
- Client advocacy
- Employee performance reviews
- Leadership skills
Languages
French
Intermediate
B1
Interests
- Horse Riding
- Swimming
- Reading
- Cinema and live music
- Traveling
Timeline
Support Worker/Team Leader (2021)
Praxis Care
04.2019 - Current
QQI Level 5+6 - Special Needs Assisting + Healthcare
Chevron