Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Leah Marchant

Gowerton,Swansea

Summary

I have gained a 2:1 BSc Hons in Psychology from Bath Spa University, and would like to continue working and learning within the realm of Psychology. In spite of Covid-19 interrupting both my work life and studies, I have taken every opportunity to experience working as a volunteer and in paid roles to show I am able to be flexible and valuable. I enjoy gaining new knowledge and I adapt quickly to situations. I have experience supervising children and other staff members, including inductions, and work well in a team situation or independently. I am fluent in English and Welsh.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Holiday Camp Supervisor

LC Swansea / Freedom Leisure
Swansea, Abertawe
07.2022 - Current
  • Responsible for up to 12 children aged 4-5 or 7-10 years, for full day activities. Adherence to planned timetable.
  • Induction of new colleagues.
  • Delegation to other colleagues to ensure all children and activities are safely covered.
  • Accurate record keeping of children's details, attendance, and collection.
  • Communication with parents and guardians, and with management and other colleagues.
  • Efficient reaction to any unexpected situations.


Volunteer Marshall

Swansea Council
Swansea, Abertawe
07.2022 - 07.2022
  • Followed set instructions to ensure runners followed correct path and monitored runners to check their welfare.

Volunteer Worker

Carmarthen Council
Llanelli, Carmarthenshire
04.2020 - 04.2020
  • Worked within team to organise and set up a field Covid-19 hospital.
  • Followed set instructions and prioritised tasks within time limit.
  • Took initiative to ensure everything completed on time and everyone was sharing tasks.

Cashier

China Kitchen
Llanelli, Carmarthenshire
07.2019 - 09.2019
  • Displayed and restocked merchandise by following brand guidelines.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Completed opening and closing procedures each day.
  • Smoothly processed incoming orders, handling many transactions per day with
    exceptional accuracy.
  • Reconciled cash drawer at start and end of the shift.
  • Maintained clean, tidy and organised checkout areas
  • Maintained high productivity by efficiently processing cash, credit and debit payments for customers using a POS system, maintaining customer confidentiality and discretion throughout.
  • Bagged up purchased items property to prevent delicate products from breakage.
  • Employed excellent time-management skills to maximise task completion and reduce errors.
  • Monitored sales added new merchandise and rang up purchases at registers.
  • Operated commercial cleaning and cooking equipment, including commercial
    dishwashers.
  • Cleaned all work surfaces, floors and equipment following and during each
  • Aided other team members in food preparation and organisation in order to ensure timely meals departures and customer satisfaction.
  • Took orders from customers and accurately relayed them to kitchen staff.

Cashier

Master Chef
Penclawdd, Swansea
02.2018 - 05.2019
  • Duties same as Cashier within China Kitchen.
  • Displayed and restocked merchandise by following brand guidelines.

Volunteer First Aider

St Johns Ambulance
Swanley, Kent
02.2016 - 06.2018
  • Protected dignity and confidentiality of casualties to adhere to privacy laws and regulations.
  • Generated and maintained high quality and organised clinical records.
  • Accompanied casualties to hospital and offered empathetic support.
  • Updated lists and procedures to reach key emergency contacts.
  • Wore correct PPE in order to appropriately protect patient, self and other staff at all times.
  • Attended regular training and development programmes to ensure optimal care and support provisions.
  • Used exceptional communication and relationship-building abilities to deliver first-class compassionate support.
  • Liaised with team members to promote public relations strategies.
  • Provided first aid to adults children and infants.
  • Worked first aid tent for large-scale events, including music festivals

Kitchen Assistant

The Railway Inn
Penclawdd, City and County of Swansea
08.2017 - 09.2017
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Removed trash and dropped food items regularly to keep work spaces neat and
    clean.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Prepared for busy periods by organising ingredients and restocking supplies for expected loads.
  • Supported chefs in managing food preparation and developed good communication skills within a team.

Education

BSc - Psychology

Bath Spa University
Bath
09.2020 - 06.2023

A-Levels -

Gowerton Comprehensive School
Gowerton, Swansea
09.2018 - 06.2020

GCSEs -

Gowerton Comprehensive School
Gowerton, Swansea
09.2016 - 06.2018

Skills

  • Basic First Aid and CPR certified
  • Customer service
  • Staff supervision
  • Money Management
  • Credit and cash transactions
  • Point Of Sale system operation
  • Teamwork
  • Opening and closing procedures
  • Group leadership
  • Child Supervision
  • Activity Planning
  • Excellent verbal communication
  • Cleaning standards
  • Merchandise restocking
  • Food preparation techniques
  • Problem-solving
  • Time management
  • Adaptability
  • Self-management skills

Languages

Welsh
Native

Timeline

Holiday Camp Supervisor

LC Swansea / Freedom Leisure
07.2022 - Current

Volunteer Marshall

Swansea Council
07.2022 - 07.2022

BSc - Psychology

Bath Spa University
09.2020 - 06.2023

Volunteer Worker

Carmarthen Council
04.2020 - 04.2020

Cashier

China Kitchen
07.2019 - 09.2019

A-Levels -

Gowerton Comprehensive School
09.2018 - 06.2020

Cashier

Master Chef
02.2018 - 05.2019

Kitchen Assistant

The Railway Inn
08.2017 - 09.2017

GCSEs -

Gowerton Comprehensive School
09.2016 - 06.2018

Volunteer First Aider

St Johns Ambulance
02.2016 - 06.2018

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Leah Marchant