Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Lent

Manchester

Summary

I possess a strong ability to pay attention to detail and ensure thoroughness in all tasks I undertake. I am a very friendly person with a ‘can-do’ attitude that understands the importance of appreciating colleagues' feelings. My forward-thinking mindset drives me to anticipate potential issues and seek quick and effective resolutions. I am highly motivated to achieve the best outcomes for my department and am willing to self-teach to meet goals and targets. My organizational skills enable me to prioritize work and deadlines efficiently, whether collaborating within a team or working independently. I am a quick study, easily grasping and applying new ideas, concepts, methods, and technologies. Additionally, I possess excellent communication skills, both written and verbal, which facilitate clear and effective interactions.

Overview

9
9
years of professional experience

Work History

Trainee deputy manager

Lidl
Worsley, Salford
07.2024 - Current
  • An enthusiastic and quick study, that loves all elements of learning and implementation.Always asking questions and thinking of more ways to become more efficient at my job.
  • Delegated tasks efficiently, ensuring smooth operation of daily routines.
  • Addresses any customer issues with compassion, professionalism and empathy, ensuring the issue is resolved swiftly and leaving the customer satisfied.
  • Pushing myself to become better, setting myself personal goals and targets to hit within my shift.

Produce Supervisor

Costco
Manchester
10.2022 - 07.2024
  • Was responsible for the produce department at an extremely busy Manchester branch
  • Managing inventory, making sure fresh produce is being rotated daily in order to avoid any waste
  • Completed paperwork and claimed back money from vendors for any poor-quality items within allocated time frames to ensure deadlines are met
  • Ensured that produce that was on sale was in immaculate condition, that there is enough of it on sale and to make sure that the department is clean and tidy at all times
  • Line managed and lead a team of 10 people, delegating and motivating in order to help my team realise their full potential
  • In 18 months of being in charge of the produce department, waste significantly decreased, and by boosting productivity overall sales of the department had increased by 22%
  • By increasing efficiency that was all self taught as the department was brand new , savings of over £90,000 had been made in the department since taking over
  • Elevating the department to 2nd best performing in the country out of 29 Stores.

Electricals Supervisor

Costco
Manchester
04.2021 - 10.2022
  • Overseeing TV, and major sales items in the area where customers entered the store
  • Merchandising and displaying stock in a way that was appealing and eye catching to customers
  • Making sure any new items were put out on sale
  • Acquiring product knowledge in order to deal with customer queries about different specifications of televisions, thus boosting sales
  • Moving stock about regularly to keep the department looking fresh and inviting

Bakery Supervisor

Costco
Haydock
10.2018 - 04.2021
  • Organising inventory so that correct amounts of raw materials were ordered
  • Maintaining optimal stock levels of finished product to ensure that there was minimal waste and maximum sales
  • Ensuring all stock was out on display ready, clean and tidy for opening time
  • Quality control and inspection so all finished goods were prepared to Costco specification
  • If not to ask the question, why isn't it, and what can be done to ensure that it is rectified in the most efficient way possible
  • Stock rotation and management of raw ingredients to make sure the oldest stock is used first

Till Operator/Supervisor

Costco
Haydock
09.2017 - 10.2018
  • Handling of cash anywhere from a few pounds to £20,000 in one transaction
  • Ensure cashiers were taking the correct amount of cash in their pick-ups
  • Overseeing and ensuring that all items on the conveyor belt and flatbeds were correctly scanned by cashiers
  • Managing queues for tills as this could go from a few members to halfway up the warehouse within a matter of minutes
  • Organising staff members from different departments to increase or decrease number of tills open to reduce waiting time for members

Till Operator/Supervisor

Costco
Cardiff
03.2017 - 09.2017
  • Signing up new members and conveying the benefits of a Costco membership
  • Upgrading current members to executive membership scheme
  • Dealing with enquiries efficiently and effectively

Bar/Restaurant supervisor

The Red Fox
Cowbridge
04.2016 - 03.2017
  • Making customers feel welcomed and comfortable at all times throughout their visit
  • Ensuring the pub was to a high standard of cleanliness throughout the day
  • Providing customers with any extra details if requested, and making sure they were happy with their meals
  • Resolve any issues and keep the customer comfortable at all times
  • Opening and closing of the restaurant, including cash handling, making sure procedures were followed and the tills balanced out at the end of the day

Education

Higher National Diploma - Musical theatre

Edge hill university
Ormskirk, Lancashire
09/2018 - 05/2020

A-Levels -

Pencoed comprehensive schoool
Bridgend, County Borough of Bridgend
05/2016 - 05/2016

GCSEs -

Pencoed comprehensive schoool
Bridgend, County Borough of Bridgend
05/2014 - 05/2014

Skills

  • Certified and trained to operate a forklift
  • First aid course
  • Level 2 food and hygiene
  • Driving- Full clean UK driving license

Timeline

Trainee deputy manager

Lidl
07.2024 - Current

Produce Supervisor

Costco
10.2022 - 07.2024

Electricals Supervisor

Costco
04.2021 - 10.2022

Bakery Supervisor

Costco
10.2018 - 04.2021

Till Operator/Supervisor

Costco
09.2017 - 10.2018

Till Operator/Supervisor

Costco
03.2017 - 09.2017

Bar/Restaurant supervisor

The Red Fox
04.2016 - 03.2017

Higher National Diploma - Musical theatre

Edge hill university
09/2018 - 05/2020

A-Levels -

Pencoed comprehensive schoool
05/2016 - 05/2016

GCSEs -

Pencoed comprehensive schoool
05/2014 - 05/2014
Leah Lent