Leah Hiscox
Bredbury,Stockport
Summary
Highly skilled professional with expertise in paediatric first aid, picking and packing, and loading and unloading. Demonstrates proficiency in SAP and Excel, coupled with effective communication skills and agile emergency response capabilities. Experienced in customer returns management, aiming to leverage these competencies to enhance operational efficiency and customer satisfaction.
Overview
14
14
years of professional experience
2030
2030
years of post-secondary education
Work history
Nursery Lunch Cover
Kids planet
Bredbury, Stockport
2025.02 - Current
- Assisted children with meals.
- Supported children in settling down for naps.
- Facilitated indoor and outdoor activities.
- Exhibited respect, friendliness, and readiness to assist wherever necessary.
- Executed daily tasks with accuracy and efficiency.
- Acquired and implemented new skills swiftly to enhance efficiency and productivity.
- Backed team efforts by showing respect and willingness to support.
Home Carer
Maid4you
2022.08 - 2026.01
- My role at Maid4you was to clean client's homes and Assisted living homes, this included, kitchens, bathrooms as-well as Glass Showers, Hoovering, dusting, making beds, Deep cleaning, Windows and General cleans.
Home Carer
Bridgecare services/Maid4you
Marple
2022.03 - 2025.02
- Provided support and safety to clients for independent living at home.
- Assisted clients with daily tasks including personal hygiene, meal preparation, and bedtime routines.
- Collaborated with other carers when additional support was needed, utilising specific equipment such as hoists.
Warehouse Operative
Hilti GB
Carrington
2020.06 - 2022.03
- My role is really varied at Hilti working in the warehouse and with customs.
- Responsibilities: One part of my work is in Hilti's Central Warehouse for GB and Ireland, located in Carrington. I work with the different processes involving the inbound replenishment of inventory to the outbound shipping of deliveries. The main challenges are to ensure that all inbound materials are received and put away every day and every customer order is fully shipped every day and on time together with the warehouse team.
- Working in inbound involves receiving docks, process the material from the inbound trucks as well as varied forklifts to put away material and pick orders. I have worked at the packing stations to pack the products and prepare the shipment, have been involved in picking and packing of Hilti Centre replenishment orders. You will participate in daily cycle counts and investigate the differences with Distribution and fully commit and support all LEAN initiatives through maintaining standards, participating in Continuous Improvement processes, and driving the business.
- Additionally, I must work closely with the rest of the warehouse team and Distribution to help resolve any issues or complete specific customer requirements. The second part of my role is to work remotely working with large amounts of customer data in excel and extracting the required information for customs for the Trader support service whilst adhering to GDPR standards. All tasks involving using MS office, teams, outlook, SAP and good communication skills across all channels.
Home Carer
Bridgecare services
Marple
2017.02 - 2020.06
- My role at Bridge care was to provide a high standard of support and safety to the clients to help them live independently in their own homes. I would assist clients with day-to-day tasks such as helping them get out of bed in the morning, assist them in washing and dressing, make breakfast, lunch, dinner and supper and help them back to bed a night.
- Some clients had more requirements than others and I would have to work with another carer for a double up when we would need to use specific equipment like hoists.
- Throughout my time at Bridgecare I attended extensive training courses in moving and handling, food and hygiene, health and safety and fire awareness.
Career Break
2013.10 - 2017.02
Retail Assistant
Mothercare
Stockport
2013.03 - 2013.10
- I would work many different roles at Mothercare including, the cash register, re-stocking the shelves, Unloading and Helping the customers, working in the clothing part of Mothercare when I would help customers with finding the right size clothing for their Babies/Children or Helping them with their own needs from the Maternity section. Also, I would work in the ELC where I would work around all the children's toys.
Debt Advisor
Mitchell Farrar Group
Stockport
2012.03 - 2013.03
- My Roll of Debt advisor consisted of inbound calls from clients struggling with their debt and outbound calls when they have been referred by another company. I would help the clients in finding a suitable way to help them with their debts
- IVA, Bankruptcy, Debt management plans and Debt relief orders, I would speak to the client and work out which would be best for them at the time, speak on the phone to customers and email with them, as soon as I found something suitable for them.
Education
High School - Maths C, Science C, English B, ICT C
Werneth High School
Stockport 2006.09 - 2011.05
NVQ Lvl 3 - Health & Social Care
Bridgecare services
Skills
- Pediatric first aid
- Picking and packing
- Loading and unloading
- Customer returns management
- SAP and Excel proficiency
- Agile emergency response
- Effective communication skills
Timeline
Nursery Lunch Cover
Kids planet
2025.02 - Current
Home Carer
Maid4you
2022.08 - 2026.01
Home Carer
Bridgecare services/Maid4you
2022.03 - 2025.02
Warehouse Operative
Hilti GB
2020.06 - 2022.03
Home Carer
Bridgecare services
2017.02 - 2020.06
Career Break
2013.10 - 2017.02
Retail Assistant
Mothercare
2013.03 - 2013.10
Debt Advisor
Mitchell Farrar Group
2012.03 - 2013.03
High School - Maths C, Science C, English B, ICT C
Werneth High School
2006.09 - 2011.05
NVQ Lvl 3 - Health & Social Care
Bridgecare services