Leah Fisher
Dunstable,England
Summary
Skilled People Development Advisor with extensive experience in overseeing apprenticeship programmes and specialised training initiatives at BSI. Strong capabilities in communication, strategic planning, leadership enhancement, stakeholder collaboration and organisational effectiveness. Proven track record in managing course materials, recruitment processes, and project execution. Focused on delivering impactful learning solutions and leadership development across multiple business units.
Overview
12
12
years of professional experience
Work history
People Development Advisor
BSI
Milton Keynes
2022.12 - Current
- Oversaw recruitment training and mentoring within apprenticeship programme to foster participant engagement and drive success.
- Led successful establishment of BSI Data Apprenticeship Academy through strategic project management. Fostered stakeholder engagement and collaborated with training providers to optimise programme outcomes. Streamlined internal communications to enhance programme development and execution processes.
- Engaged with various training providers to explore innovative learning methodologies aimed at improving educational outcomes.
- Conduct training needs analysis to enhance team capabilities by identifying specific skill deficiencies and development opportunities.
- Engaged with stakeholders across various business units through regular meetings and strategic discussions to ensure unified objectives and collaborative efforts.
- Create diverse learning and development programmes and initiatives aimed at supporting employee skill enhancement and fostering career advancement.
- Promote engagement and alignment of development initiatives through strategic discussions with people directors and partners, fostering collaboration across divisions.
- Develop training programmes for multiple company divisions to enhance employee skills and organisational performance through targeted needs analysis.
- Delivered comprehensive management essentials training programmes to foster leadership capabilities using interactive workshops and real-world case studies.
- Administer induction sessions to equip new employees with essential knowledge of processes, tools, and resources, fostering seamless integration.
UK Course Materials Administrator
BSI
Milton Keynes
2019.07 - 2022.12
- Fostered robust communication channels with internal and external clients to enhance collaboration and ensure timely issue resolution.
- Addressed queries in course development to support team objectives and improve overall project efficiency.
- Maintained accuracy of training materials to enhance knowledge sharing and facilitate informed decision-making among relevant parties.
- Cultivated nurturing atmosphere to empower team members and enhance their collaboration and growth.
- Created virtual delivery classrooms to facilitate accessible and effective online learning environments.
- Utilised Microsoft Excel and Salesforce to facilitate improved data management processes and streamline reporting efforts for better decision-making.
Beauty Recruitment Account Manager
Flair Recruitment
London
2019.03 - 2019.07
- Specialised in recruiting temporary consultants for luxury beauty brands including Chanel, Tom Ford, and YSL.
- Maintained strong relationships with company account managers, ensuring client satisfaction.
- Developed and managed work schedules for temporary consultants.
- Effectively communicated and resolved issues with major retail stores such as Harrods, John Lewis, and Harvey Nichols.
Location Support Exec
Personal Group
Milton Keynes
2014.12 - 2019.03
- Managed critical data for location management team to ensure accuracy and integrity.
- Optimised and maintained data within Salesforce CRM system to enhance overall data integrity.
- Orchestrated comprehensive administrative support by managing executive schedules efficiently.
- Coordinated operational tasks to enhance efficiency and support location activities.
- Generated insightful reports and recorded meeting minutes with precision and clarity.
- Facilitated management huddles to enhance team efficiency and communication.
- Facilitated effective communication with various internal departments to gather and provide client information.
Counter Manager
House of Frazer - Estee Lauder Cosmetics
Milton Keynes
2014.04 - 2014.12
- Led team at Estée Lauder counter to foster environment of exceptional customer service and brand loyalty.
- Managed sales targets while developing events to foster customer engagement and drive revenue.
- Deliver personalised makeup demonstrations aimed at fostering strong customer loyalty.
- Analysed sales figures to inform strategic planning and ensure effective management of staff rotas.
- Educated and coached team members to enhance performance and achieve sales targets.
Education
Transformational Coaching Accreditation - Transformational Coaching
European Mentoring and Coaching Council
2024
Level 3 - Preparing to Teach in the Lifelong Learning Sector
Central Bedfordshire College
DunstableBA (Hons) - Media Performance
University of Bedfordshire
Luton 2009
BTEC National Diploma - Media
Dunstable College
DunstableLevel 3 Apprenticeship - Learning & Development Practitioner
CIPD
02.2026
Skills
- Effective communication
- Analytical thinking
- Learning agility
- Team leadership
- Active engagement
- Mental Health First Aider
- Coaching techniques
- Team management
- Commitment to quality
- Presentation skills
- Strategic development
- Project coordination
- Deadline management
- Task collaboration
- Facilitation skills
Hobbies and interests
I have a passion for history, particularly the Roman, medieval, and Tudor periods, alongside a passion for theatre, especially musical productions. I maintain an active lifestyle through regular swimming and Pilates.
Personal Information
- Date of birth: 1983-07-22
- Nationality: British
- Driving Licence: Full & Clean
Timeline
People Development Advisor
BSI
2022.12 - Current
UK Course Materials Administrator
BSI
2019.07 - 2022.12
Beauty Recruitment Account Manager
Flair Recruitment
2019.03 - 2019.07
Location Support Exec
Personal Group
2014.12 - 2019.03
Counter Manager
House of Frazer - Estee Lauder Cosmetics
2014.04 - 2014.12
Transformational Coaching Accreditation - Transformational Coaching
European Mentoring and Coaching Council
Level 3 - Preparing to Teach in the Lifelong Learning Sector
Central Bedfordshire College
BA (Hons) - Media Performance
University of Bedfordshire
BTEC National Diploma - Media
Dunstable College
Level 3 Apprenticeship - Learning & Development Practitioner
CIPD