Leah Baird
Helensburgh
Summary
Motivated and friendly individual with practical experience in customer service and a passion for delivering excellent visitor experiences. Skilled in communication, organization, and teamwork, with a strong ability to adapt quickly and learn new skills. Experienced in supporting clients, managing tasks efficiently, and maintaining a professional, welcoming, and positive attitude. Enthusiastic about contributing to a dynamic team and helping create an enjoyable, safe, and welcoming environment for all visitors.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Hair salon assistant
R & R Hair Studio
Cardross
05.2024 - 08.2025
- Provided friendly and professional customer service, ensuring a positive client experience
- Supported staff with client preparation, appointment scheduling, and retail sales assistance
- Handled basic cash transactions and maintained accurate records when required
- Maintained high standards of cleanliness and organization within the salon environment
- Developed strong communication and teamwork skills in a busy, customer-focused setting
Education
Hermitage Academy
Helensburgh 08.2022 - 06.2025
Skills
- Customer Service – experience assisting clients and providing friendly, professional support
- Communication – clear and effective with both colleagues and customers
- Teamwork – works well with others and contributes positively to a team
- Creativity – skilled in drawing, artistic projects, baking, and cake decorating
Certification
Barista Training Day
Cameron House (via School) — [May 2025]
- Completed practical training in coffee preparation, including espresso extraction and milk frothing
- Gained experience using coffee equipment and delivering basic customer service in a café setting
Affiliations
- Enjoys creative activities such as baking, cake decorating, and art, which develop attention to detail and patience. Passionate about exploring new creative skills and expressing artistic ideas through hands-on projects.
Timeline
Hair salon assistant
R & R Hair Studio
05.2024 - 08.2025
Hermitage Academy
08.2022 - 06.2025
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