Lazim Rasheed
Liverpool, UK -,UK
Summary
A dynamic professional with a robust skill set in technical proficiency, multilingual communication, and client relationship management. Adept at managing sales KPIs, high-volume casework, and regulatory deadlines in fast-paced environments. Capable of driving business growth by implementing strategic planning and process optimisation strategies. With a knack for data analysis and problem-solving, consistently aim to provide high-quality insights that lead to significant business improvements and operational efficiency.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Business Analyst
BARCLAYS PLC
Liverpool, UK
04.2025 - 01.2026
- Maintained detailed records while meeting compliance standards and contributing to service improvements
- Conducted data analysis to identify trends and inform strategic decision-making for product development.
- Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
Sales Advisor
VIRGIN MEDIA O2
Liverpool, UK
03.2024 - 02.2025
- Assisted clients in selecting suitable products and services to meet their needs whilst consistently achieving targets.
- Provided expert knowledge on telecommunications products and services to enhance customer experience.
- Demonstrated effective communication skills to establish rapport and build lasting relationships with clients.
Content Writer
ELLIPSIS CREATIVE SOLUTIONS
, Kerala, India
08.2021 - 09.2022
- Created engaging content for diverse digital platforms to enhance brand visibility.
- Researched industry trends and audience preferences to inform content strategy and development.
- Managed multiple projects simultaneously, adhering to tight deadlines and maintaining high-quality standards.
Education
MSc. - International Business
UNIVERSITY OF LIVERPOOL
Liverpool, UK 09.2022 - 12.2023
B. Tech - Mechanical Engineering
CRESCENT INSTITUTE OF SCIENCE & TECHNOLOGY
Chennai, India 07.2017 - 06.2021
Higher Secondary Education -
CRESCENT SCHOOL
Chennai, India 03.2015 - 03.2017
Skills
- Technical Skills: Proficient in Microsoft Office Suite for case reporting and data analysis
- Languages: Fluent in English, Malayalam, Tamil, and Hindi effective in engaging with diverse clients
- Interpersonal Skills: Strong ability to build rapport with clients, enhancing satisfaction and loyalty across various platforms
- Problem-Solving: Resolved complex client concerns through detailed investigations and tailored solutions
- Time Management: Managed sales KPIs, high-volume casework and regulatory deadlines in a fast-paced work environment
- Analytical Skills: Excelled tracking and reporting, conducting assessments that enable data-driven decision-making
- Passions: Enthusiastic about reading, writing and blockchain technology reflecting adaptability to evolving trends
References
Available upon request
Leadership and Activities
As Editor-in-Chief of the Crescent Literary Society I,
- Oversaw the editorial process for the University literary magazine, from content selection to final publication.
- Led and coordinated a team of writers, editors, and designers, ensuring seamless collaboration and timely completion of each issue.
- Organized and hosted literary events, including open mic nights and workshops, attracting a diverse audience and promoting the club's presence on campus.
References
References available upon request.
Timeline
Business Analyst
BARCLAYS PLC
04.2025 - 01.2026
Sales Advisor
VIRGIN MEDIA O2
03.2024 - 02.2025
MSc. - International Business
UNIVERSITY OF LIVERPOOL
09.2022 - 12.2023
Content Writer
ELLIPSIS CREATIVE SOLUTIONS
08.2021 - 09.2022
B. Tech - Mechanical Engineering
CRESCENT INSTITUTE OF SCIENCE & TECHNOLOGY
07.2017 - 06.2021
Higher Secondary Education -
CRESCENT SCHOOL
03.2015 - 03.2017